4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,304 reviews
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and sales staff is always helpful. Most Products are usually available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use a lot of tech in our house, and this program makes it a lot less stressful and costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea for a high dollar purchase or installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy total! I never have to worry about getting help with my devices or returns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection has come in handy on repairs several times. I'll definitely keep this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lopez j

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is nice electronics store and more! Overall is good quality! And staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful people in getting what you want and have knowledge in what item you are looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my bad luck with electronics so this had helped a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best money spent very disappointing to hear they are redoing the my Best Buy total.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything gets fixed like they claim when they sell you total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating. Especially since my equipment seems to have a mind of its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always know that if I need something or have questions I can find at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good value if you buy a lot at Best Buy. The free 2 year warranties are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to have around it and easy to use. Never know when we might have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joseph A

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Layout of inside storage space is best we ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in peace of mind

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free delivery, Free set up, professional friendly techs. Well worth the $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been worth it so far. Expensive tech replaced or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is just a very helpful company. They also know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel secure with this protection. And Best Buy comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not include the same benefits in the future which means no free install

    No, I would not recommend this to a friend