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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,304 reviews
  • Rated 5 out of 5 stars

    Good and its useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it a year ago it and it is exteemely useful , would recommend with the discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included install/extended warranty worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good perk. A bit disappointed the extended warranty going away after this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great place

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love best buy they have great deals and friendly help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it when things go wrong. It covered my product with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Television and Geek Squad service Interaction and professional support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You win BIG! with Best Buy Total

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are huge with Best Buy Total It’s installation & delivery on call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY WARRANTY REVIEW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service warranty. Best warranty service provided by BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use it twice. I think in the two times that I’ve used it it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have 'My Best Buy Total' No more worries! The Support is always there for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection for all your purchases

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best total protection ever. Hassle free returns and exchanges. Super!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the perks that comes with it especially the discounts and members only promotions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this just in case my device will meet some problem along the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May not renew

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but next years system may have to not renew since delivery has been removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed Bestbuy Total membership. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all those expensive items, better than a home warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance cancellation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Called same day. Returned warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships benefit you

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it if you buy stuff here lots and have the money for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and very recoment it and will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services, plus a lot of discounts at time of purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do without this! Geek Squad keeps me going

    I would recommend this to a friend