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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,304 reviews
  • Rated 5 out of 5 stars

    Helped

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not include the same benefits in the future which means no free install

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It Pays For Itself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My annual renewal was paid in full after saving money on having my television mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed Bestbuy Total membership. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Television and Geek Squad service Interaction and professional support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this just in case my device will meet some problem along the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Totaltech membership was worth every penny

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Totaltech members for 2 years and the perks have more than paid for the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy total! I never have to worry about getting help with my devices or returns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You win BIG! with Best Buy Total

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are huge with Best Buy Total It’s installation & delivery on call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful people in getting what you want and have knowledge in what item you are looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use a lot of tech in our house, and this program makes it a lot less stressful and costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services, plus a lot of discounts at time of purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good value if you buy a lot at Best Buy. The free 2 year warranties are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all those expensive items, better than a home warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection has come in handy on repairs several times. I'll definitely keep this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best money spent very disappointing to hear they are redoing the my Best Buy total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan I love it, I renew every year, and it come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included install/extended warranty worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good perk. A bit disappointed the extended warranty going away after this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription is worth the extra money if you want better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at a great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a great comfort knowing all of my purchases are protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a good deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a good investment...saved me a ton...used it several time...

    I would recommend this to a friend