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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,304 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the benefuts of the total te h protection and i think its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers a lot of different electronics and installs through house these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, it really helps in any event that I may need additional services..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription is worth the extra money if you want better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! Allows you more days to return and get the deals if the price drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at a great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a great comfort knowing all of my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan I love it, I renew every year, and it come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great program and value for the overall cost, highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Coverage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like an insurance policy. Additionally, it covers home installation of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I subscribed to this service! It has really saved me a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total W

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at the beginning, but by far this is the best plan any retail store has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Total

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the cost, if you tend to break and or damage stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great piece of mind. Everyone should have this if they shop at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost impossible not find what you need at BB great service included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech membership

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the price. Has saved me a lot in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a good deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a good investment...saved me a ton...used it several time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love total tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love total tech. I have used it a ton. Will buy every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet this year. I know last year I used it quite alot. It paid off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for getting cheaper cost for doing repairs on computers and the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great membership with lots of discounts and great warranties!

    I would recommend this to a friend