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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,304 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy total

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great having peace of mind with this total coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Arrive on time and my family enjoy a lot. I would like to buy again for Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Computer tech

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had issues with my gaming laptop I had issues with it and the total tech membership was well worth it cause I had to do 1 payment a year and I could have anything fixed that they were able to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear service very knowledgeable persons and great information provided of products

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were someone like me, and you spend quite a few dollars at Best Buy per year, especially on appliances or major electronics, this is a must have. It pretty much pays for itself immediately. And having protection on your new purchases for two years at no extra cost is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Total Tech Service it gave me an extended warranty on three appliances I recently purchased. I also received free delivery and installation on all of the items. The delivery service men were very Professional clean and neatly dressed I was very impressed with them.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Somewhat expensive, but only if you don't use it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just like insurance. Yes, the price is somewhat expensive if you don't need to use it. But it is comforting to know that any issue I may have with any of my electronic devices is covered. Also, I get free shipping no matter the purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Benefits are worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a BestBuy TotalTech Member for a long time. The benefits of the membership are worth it. Customer Service and the Geek Squad and in-store staff are always ready to help.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great price for year long stress relief

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy! Protecting my gear and electronics is essential

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe yourself from future spending that could be a

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan to have, all of the appliances i bought from them are so secure from the moment of my purchase infact i always have this feelings that can go wrong because. A call through always give you relief from your concern on your items but plan always safe purse

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Total Tech is Totally Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I easily made my money back with the installation of a new refrigerator, Tv, and Dryer! Not to mention, the discounts it saves you on holiday purchases! And to top it all off it also acts as a Warranty Plan! Total Tech is a Total Win! A must have for regular Best Buy consumers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Problem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled my subscription because of the expense. Living on Social Security doesn't afford me the membership. So I cancelled it and now I can't use my printer. What else won't work. I tried to reinstate and Best Buy won't cover my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I save a lot with having this membership. It may be pricey but very worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing value for peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for peace of mind, so much is covered and I love having experts I can talk to at anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing i ever bought.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not profience with gadgets. Wonderful to have someone who can discern the problem rapidly and fix it. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Anker Portable charger. It is convenient to carry and makes a great gift. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that there when needed. with the complicated electronics now-a-days, It's definitely a good idea to have this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love. It

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get great products and the yearly service plan has covered me when I have had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Subscribe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need an electronic device, Best Buy is the best option, the best quality and service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy total.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased! It gives me great piece of mind and the perks are great. The staff is so knowledgeable and friendly and they never make me feel stupid, no matter what my issue is. The price for this is a steal. I TOTALLY RECOMMEND IT! Thanks sooo much!

    I would recommend this to a friend