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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,304 reviews
  • Rated 5 out of 5 stars

    Good idea to have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have included. Thank you bestbuy for the consideration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I subscribed to this service! It has really saved me a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would totally recommend. If you haven't yet I would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! Allows you more days to return and get the deals if the price drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great membership with lots of discounts and great warranties!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as it once was

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total is not as good as it once was, but it's still nice to know that we're covered for a couple of years. I have not actually had to use it yet, thus I just gave an average rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total W

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at the beginning, but by far this is the best plan any retail store has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used so many benefits from this plan. I will keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Coverage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like an insurance policy. Additionally, it covers home installation of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have the Best Buy Total protection to cover my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my membership! Free shipping and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never better!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exemplary price for services provided. Superior Tech Support Agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saving

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beneficial for purchasing items at a discounted price and informed of sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good investment very satisfied with picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value plan! Have used it quite a lot already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for this promotion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this promotion I could save money with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, love the service. Everyone is extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Total protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan.I’ve used it twice this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always my go to for electronics. Love the customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy yours now

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so beautiful to have, I’m falling in love with it already.

    I would recommend this to a friend