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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,304 reviews
  • Rated 4 out of 5 stars

    Yes!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service. I enjoy the discounts and the extra coverage for my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is amazing! It saves me 200 on a microwave installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you up to date

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great incentive for buying electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty who wouldn't wanna protect their belongings?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discount on video games, free watranties on appliances. It was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with data transfer and set-up for our new Mac was quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good store , best service A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Total Tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Total Tech had it for the last 5 years. I will continue for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is helpful, convenient and saves time getting support from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership, Its the best money can buy. Lots of perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great perks and deals for some of the more trending items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to a certain extent, if you have expensive purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone great to have for all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Tital

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this subscription! Really helps with questions or concerns I have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of $$

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When sold on it originally told covers everything in house, no matter how old, no matter who bought from. If only that were true ! But each time I bought something was told different limits about…in the end, still only covers items for two years, and only while you renew the plan each year, so could be down to manufacturers warranty if you don’t renew . Renew every year gets $$$$$. . Regular extended warranty would cover longer and be less expensive. Waste of $

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly total protection plan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing my purchases are covered incase something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership benefits

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the free installation especially as a new homeowner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know changes to this service is coming aoon but it was good while it was here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serve and protect !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have piece of mind and all the perks that come with membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much to add. I had an issue with refrigerator and they resolve it

    I would recommend this to a friend