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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,304 reviews
  • Rated 4 out of 5 stars

    Worth it kinda

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it if you buy more than one thing just for the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, I personally did utilize it enough to continue services.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Education

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The educational help is the best part when purchasing a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BEST BUY total

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind that my products are covered. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this is anyone who’s willing to liste!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself over and over as long as your buying stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like products and tech support from Best Buy. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my total tech protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bronxlady

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, keeps me in check. It is the prospect of it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable with discounted prices

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended protection coverage and discounted purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it’s just payed by itself. totally worth

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best subscriptions I have. Totally worthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have benefitted from total tech many times on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the savings you get it's worth having it. Nice program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good at what they do and answers anything you need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the deal.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to buy from Best Buy like Electronics TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to be able to purchase the protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as it once was

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total is not as good as it once was, but it's still nice to know that we're covered for a couple of years. I have not actually had to use it yet, thus I just gave an average rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fasttt

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ttfasttttttttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain with it. They are very helpful and quick to helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting if you shop with bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not renewing, moved

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for what it covers, not sure will be renewing though.

    I would recommend this to a friend