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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,304 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their products and their protection plans will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good at what they do and answers anything you need to know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total membership

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy and convenient to be a member which helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good benefits

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of this coverage, and like how it is a monthly re-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my daughter's Ipad and the whole process was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great for parents The kids are always breaking things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership helps save a lot of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain with it. They are very helpful and quick to helping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Total Yearly Subscription

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the helpline extremely frustrating to deal with. I spent over two hours on the phone with various technicians trying to correct address mistakes and order issues on their end. Staff is always polite but often cannot assist in resolving problems and I was shuttled to another line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best idea!!! You can be relax about protection!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need extra protection and any technical help is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in hand for several items breaking and replacing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just needed an online supprt conthaH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience is a B-. The mobile app is not as easy to make l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for installation at home for TV/other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warrany program has made me a very loyal Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage Best value Best tech team Best Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product support in the business. I would do anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KDOG415

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a good service to have on product and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deals

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give amazing tech support, worth the money and deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. No regrets. Very happy. Would purchase again.

    I would recommend this to a friend