Customer Ratings & Reviews

I buy exclusively from Best Buy because they have the best protection program. I love it!

I enjoy my Best Buy Total yearly subscription and it has allowed me to have continuing coverage on all of my devices that I have purchased from Best Buy it is also nice that they are all in one place

I have saved on installations, delivery fees, early access, list goes on and on. Totally worth the yearly fee and I know my stuff is covered and protected and if an incident happens (only once) it is taken care of right away.

Best purchase I have made. Best Buy and Geek Squad helped me when I needed help with a small appliance even though it was not purchased from Best Buy. I continue my membership just for the peace of mind knowing that they are there when needed. Service and advice is spot on: reliable and quality, best practice kind of service.

I have chosen BB for the quality of their products. You have a variety of products and prices that can accommodate EVERYONES’ budget. Professionalism is bar none.

Always knowing that all my devices are covered is a great feeling. no matter where I am in the country, my work takes me coast to coast, there is a Best buy to take care of my devises. Even if I'm the one who did the "Ooops."

Having the total tech plan is a must have for piece of mind on purchases. We buy alot from bestbuy and having the protection is a must! Not to mention the member pricing is always nice

Total is so convenient. When something goes wrong with any of appliances or computers. I know that I can depend on the geek squad to fix it or help me figure out what the problem is. It definitely gives me peace of mind.

well, I'm on my 2nd year with this service and it's amazing. with the savings and geek squad protection and phone support its unmatched in my opinion, nothing else comes close i will keep this forever !!@!!

I got this plan to get discounts on products but best one is that you get free apple care on any apple devices. We have a few of them in house and its a peace of mind that every electronic in house has some sort of protection

great service for coming to house to fix televisions. also recently replaced a defective computer with a new one.

I enjoyed the ease of having the all around care if inflation wasn't a thing i could afford it more often.

My Best Buy total! Could have not made a better investment, Technology evolves rapidly and BestBuy Geek Squad is always able to resolve any issues that might arise, Thank You!

The best decision I made ever. No regrets and I am 100% protected.

Very professional and courteous. Knowledgeable about all aspects of the product

this protection plan takes the place of my other protection plans i would of had to purchase such as for my phones and tvs and computers. it covers for most thindsin my home. also free delivery and installation and haul away of old products

I had to call the store to be connected with help as I was really confused and applying my gift card that I had for Best Buy and the gentleman walked me through everything and was so clear and I was extremely happy yes I've ever had. Unfortunately I did not get his name which I did if I did I would have put it on this post. This is my husband and mine early Christmas gift as we were confused what to get each other price on this TV with my 5% off that I had for Rewards help to save money also on top of having a best quality TV. We always go to Best Buy for any major appliances or small appliances and customer service is always great and almost all the time and everyone at the store is very pleasant.

My Best Buy total is worth every penny. One heads up is if you cancel so do the insurance policies so know you're in it for the long haul. I love tbe special access coupons, the deals, and coverage offered through this service

The Guys at Total Tech are amazing! Wrecked my drone and they had a new one at my doorstep in 2 days. I will buy all my electronics from Best Buy moving forward. Worth the $200 a year. Covers all your electronics!

I’ve used this plan so much more than I anticipated. I buy my appliances at best but, get a discounted price, free delivery and set up as well as haul away. One appliance pays for it.