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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,304 of 1,304 reviews
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides peace of mind for all of my best buy purchases. Great value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy major appliances.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased numerous products from Best Buy, over the years and have never had an issue. However, we bought a dishwasher a few months ago that has a couple of issues: broken rack and a bent inside. We have had nothing but a run around with them. Three repair people. Each indicating the issues cannot be fixed. Best Buy have washed their hands. Apparently it’s out of their control and we have to go through GE. Talk about red tape and jumping through hoops. Best Buy needs to tell customers what happens if a product breaks. We never knew this. Home Depot and Don’s switch out immediately. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    time limit on products for best buy total protect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just learned today if any product is older then 2 years it is no longer covered under the best buy total protection. so before renewal you have to make sure any product is still within that 2 year time frame. and depending the product or amount of products you have on the list the yearly subscription might not be worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% not worth it. Good luck canceling it. Had to try 3 times.

    No, I would not recommend this to a friend