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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1458 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the overall performance of the My Best Buy Total™ Yearly Subscription. They appreciate how it simplifies their tech needs and provides excellent protection. Customers also find value in the data transfer capabilities, time savings, and the peace of mind the subscription offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,458 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alz2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech service is Great. When i have a problen i would call and it is fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not computer savvy at all, and constantly mess my laptop up, one call to geek squad, explain the problem they take over my computer and POW no more problem till I mess it up again. Well worth membership I use it multiple times a year for all my electronics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Keeps my devices running smooth. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has been a great peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad subscription has been worth its wait in gold. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local support from Geeks at Bests Buy is good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local support from Geeks at Bests Buy is good deal - friendly, patient, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Total Tech Support for a few years, has been fantastic, however they are now changing the services covered, reducing many of my favorite options such as deliver and install appliances and the Webroot protection while not reducing the price much at all. Not sure if I will continue to pay so much each year for greatly reduced coverage/services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are total tech members, and it is worth every penny of the yearly fee pays for itself. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    always there to help and fix

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for year and wouldn't be without it saves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase quite a bit from Best Buy so it makes sense to have Best Buy Total to protect all my products. Previous to this program, I'd have to purchase the protection plans for each individual items, which would range it price depending on the items. I like just paying yearly and have most, if not all, my products covered automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Disheasher install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech is amazing. The guys installed my dishwasher and were thorough and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work !!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love BEST BUY Total Tech and never be without it !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another satisfied customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy Total just gives me peace of mind for myself and my family members!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BestBuy total care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geeksqaured services and professional and respectful manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a recurring problem with a Whirlpool washer. Whirlpool kept replacing parts, but would not replace the washer. This continued beyond the year warranty with no resolution. Told Best Buy and they gave us a full refund under the total care plan. We purchased a new different brand washer and are very happy. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DPH

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to have, is very useful in saving money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the protection plan for all installations which works great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership program with lots of perks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership program and worth every penny if you buy/own a lot of electronics. Discounts on Apple products too (saved almost $100 on my new iMac desktop) with discounted pricing on most items. It's like everything is always on sale. Plus the free 2 year protection plan for everything I buy, Geek Squad support, free 2 day shipping, extended return window, and on and on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Total yearly Subscription

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know if I need help Best Buy Geek Squad is always there to help me. Thank you so much.

    I would recommend this to a friend