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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1458 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the overall performance of the My Best Buy Total™ Yearly Subscription. They appreciate how it simplifies their tech needs and provides excellent protection. Customers also find value in the data transfer capabilities, time savings, and the peace of mind the subscription offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,458 reviews
  • Rated 5 out of 5 stars

    Best Buy great buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make way more use of this service than it costs and I am so grateful to have the support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic if i have problems. I want them To come back if .not squeelers fans either

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Repair update

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for repairs and making sure the computer are working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot the reason why I have this. I do use it regularly whenever I shop at Best Buy. It’s not an absolute necessity, but it does help for the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful to have purchased Surface Pro 9 for school work and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the geek squad and their help in getting things done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and efficient with the needs of their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Added Peace of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a household that isn't tech-oriented, this subscription provides much-needed peace of mind regarding all our Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cell phone that had an item fall on it and damage the screen before the phone was even a year old. With Best Buy Total, I was able to replace the damaged cell phone free of charge for another cell phone (up to the value of the cell phone damaged when purchased). So lucky to have purchased this program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item, quick easy purchase. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product and very easy to use!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection product and very easy to use!! It comes with an excellent protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection i receive with subscription. it brings me piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this to keep up with technology, so far a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards program review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the tech services provided by the rewards program. I have contacted the tech team multiple times to trouble shoot my computer several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel covered in the event…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had really good experience with BBTT so far. I do purchase quite a bit from Best Buy and the discounts have been great. Plus free shipping, tv installation discount, extended returns, and apple care + for 2 yrs on my new MacBook. Haven’t had too many issues or repairs to evaluate the warranty aspect but customer service has been excellent. 24/7 tech support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been another great year with my Best Buy Total and I would not live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Total Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers great benefits in membership, especially protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service! I'm not a big fan of setting up appointments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all of our home electronics!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Total is Totally Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without this product! For me, it's a must have item.

    I would recommend this to a friend