Customer Ratings & Reviews

This is worth every dollar. It has paid for itself more than once. it covers the Geek Squad computer needs or any technology, webroot subscription, discounts on purchases, free delivery and take away of old products, set up. I have the BB credit card too, so together there is also option for instore dollars on next purchace or no interest for a period of time.

We love our new TV. It's working great, no issues. Set up was quick and easy.

Need this to keep up with technology, so far a good buy

I’m not computer savvy at all, and constantly mess my laptop up, one call to geek squad, explain the problem they take over my computer and POW no more problem till I mess it up again. Well worth membership I use it multiple times a year for all my electronics

I had a cell phone that had an item fall on it and damage the screen before the phone was even a year old. With Best Buy Total, I was able to replace the damaged cell phone free of charge for another cell phone (up to the value of the cell phone damaged when purchased). So lucky to have purchased this program.

I have taken items to be repaired. Satisfied with completion and time.

A must have worth the yearly subscription paid each year

I am a non tech old guy so the Geeks save the day for me

This is well worth the the expense. I have already used the protection. No

Great value for all of our home electronics!!!!!!!!

Great! iPad, case, employees and Geek Squad are great

great thing to have on all your electronics, it gives me A Peace of MInd

Good work very nice platform keepit up keep going on everything is perfect

Love my LG double ovens. Professional installation and the installer even vaccumed up the saw dust from the additional cuts he had to make installing it. Very pleased with the whole process. My other ovens wouldn’t keep the temperature and finally burned out. I got a really good deal on a Black Friday sale and jumped at it.

We’re very pleased and this is a no brained purchase. Highly recommend.

total care is a great thing to have.. works if you have problems

Great benefits, value, and price for Geek Squad Total Tech Support!

Service offers peace of mind that when tech issues arise, there are people on standby to help. Love the ease of use and the professionalism of the tech pros.

Love Best Buy and the items I have purchased there! They have always honored their warranties and assist when needed! Sometimes you do have to wait! They will get it done! I have no complaints at this time!

Geek Squad has helped me several times in the past two months with problems with my old computer. Then a tech came to my home (no charge) and we realized that I needed a new computer. In the store I was helped to buy the right computer for me and got a No-charge appointment for a tech to come and install it. All very smooth.