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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,460 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Webroot has provided good service after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It is super helpful. It auto renews on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Subcription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase; helpful and knowledgeable employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad and Total Support has been such a benefit, professional and piece of mind. Great value with many perks! Webroot works! 6.5 years now and will continue with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price hike and navigation concerns

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good program, prices have changed though. Use to be easier to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Annual help assistance by geek squad!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this annually there's no easier way to get help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have numerous devices that could need replacing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Subscription!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total Yearly Subscription works and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support through Best Buy Total

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not live without our Tech Total subscription. It gives us such peace of mind to be able to troubleshoot our laptop and computer issues with no stress. The added bonus of easy access to installation and tech support for all of our TV's, laptops , soundbars, sub woofers, etc.! One stop shopping is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing bestbuy could have done for there loyal customers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Money spent wisley

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This total tech is worth every penny and more. U wont go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services for the membership !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total yearly Subscription is GREAT INSURANCE!!! There have been times when I took my computer into the store. They cleaned it up and EDUCATED me too! With the change for me next year, internet subscription will be separate from membership but price change will be $5.00 increase. It is always great service at the store and the geek guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with Best Buy Total Tech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of Total Tech for 4 years and have been extremely pleased with the service. They have fixed many problems on the computer and are always available and very helpful. They also clean up my computer monthly and all this for just an annual subscription...well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY BEST BUY TOTAL IS GREAT FOR ME

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE ARE SO MANY BENEFITS TO PURCHASING MY BEST BUY TOTAL YEARLY SUBSCRIPTION. IT’S NOT ONLY FOR APPLE PRODUCTS BUT INVOLVES SO MANY THINGS LIKE OUR DISHWASHER AND OUR MICROWAVE! YOU JUST HAVE TO ASK QUESTIONS TO GET HELP IN MAKING USE OF EVERYTHING IT COVERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't go with the support. They have helped us a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer Assistance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Best Buy Total Membership and 24/7 Remote Access to tune-up, add/remove software, or any other technical difficulties is worth every cent of our yearly. Different memberships are available, but we will never leave Best Buy's Geek Squad and their Best Buy Total Application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Total Tech!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest product on earth, IT covers everything in my home!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    NICE TO HAVE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE YEARLY SUBSCRIPTIONS ARE GREAT---- ONLY IF YOU BUY TV'S COMPUTERS APPLIANCES DAILY--- SAVE MONEY BY HAVING THIS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Having a team in the sidelines gives confidence.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me confidence that I will get a fair price and I have a whole team at my disposal if I need help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy total formerly geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful plan. Would and have recommended to others

    I would recommend this to a friend