Customer Ratings & Reviews

This total tech is worth every penny and more. U wont go wrong

My Best Buy Total yearly Subscription is GREAT INSURANCE!!! There have been times when I took my computer into the store. They cleaned it up and EDUCATED me too! With the change for me next year, internet subscription will be separate from membership but price change will be $5.00 increase. It is always great service at the store and the geek guys.

This protection plan came in handy. I had a laptop that had the fan go out. They told me where to get the part I brought the laptop back in and they repaired it at no cost. I almost gave up the plan but now I am glad that I kept it. You never know when you might need an electronics repair.

You will have computer problem that you can not fix. My Yearly Subscription has paid for itself many times. This is a must subscription.

Wonderful plan. Would and have recommended to others

Greatest product on earth, IT covers everything in my home!

Can’t say enough about this service. They have not only helped me with technical problems but also came to my home and made excellent recommendations for replacement TVs Internet, sound bars, etc. then, they came and installed everything! Can’t say enough good about this program.

Great service program. Very pragmatic idea and beneficial

I have only had the best experiences with Best Buy Total and the Geek Squad, All my questions have been answered promptly with professionalism and an understanding that I am not a computer tech individual. Thank you Best Buy

It is a little pricy but does pay for itself in the long run

I recommend this to all of my friends, and actually while I was in line for Geek Squad, I convinced a customer to sign up for it! Too funny. Jeramiah just smiled at me, and the lady was thrilled as it covered the problem she had just by buying it. I would be a great spokesperson for this product. :)

If you have never purchased the Best Buy Total subscription, stop what you are doing and get the subscription. It has saved us so much frstration and the Geek Squad in particular has been responsive and helpful online and in store. Just do it!

Very happy with my subscription to Best Buy. Geek Squad is very helpful with set up, questions and availability.

This subscription is good to have. Whenever you need help they are there for you.

Excellent coverage for both of our laptops. Always a knowledgeable agent to help especially since there are so many threats and potential viruses. Definitely need this protection!

I was hoping that by purchasing a Geek Squad membership it would allow a member to help me setup my new computer. I am elderly and unable to crawl around and pull cables like I used to. Unfortunately they don't do that anymore. . . .

I cant say enough about total tech. They rock!! We have been customers for several years and very well worth the money. We have used them for computer stuff, TV stuff , phone pretty much anything electronic they get you throught it. I love these tech geeks!

I love the ease it provides to schedule tech assistance and to just be able to walk in the store to get assistance. Megan (Santa Clarita, Ca. store) is very profesional answering my questions and explaining in terms easy to understand. And willing to demonstrate if necessary.

Always found it useful especially with appliances. Worth the buy and dont ha e to worry about appliances breaking down. Geek squand Total Tech personnell are there to help you.Appoi tment also available within the week and sooner if an emergency. Definitely better than some other civerages like American Shield out there.

Love the program. Used it to service my laptop, purchase/install a television, and a washing machine. The delivery and installation of the washing machine and the television were covered. As a member I got a discount. Well worth it.