Customer Ratings & Reviews

I love this membership. Never have to worry about my electronics

Getting a new computer needing data transfer made my membership really pay off as it took several tries to get all my data where I wanted it. I even had a Geek come to my home to finally complete the job at no cost to me.

Local support from Geeks at Bests Buy is good deal - friendly, patient, professional.

Great service and great coverage. Price increases are coming and reasonable. The only negative is that coverage for products only last as long as the membership. IMHO, Extended warranty's (I.e. beyond manufacture's warranty) should be separate from other "Geek" services.

Great value for the money but I am disappointed that some of the original features have disappeared going forward especially the discount on in home service, that was a fabulous feature, they should reconsider removing it from the package.

A great service to have even if you may never need to use it.

I like it. It has helped for many of my Best Buy purchases. I wish they didn’t go to the payment tier program for the plan. In addition, it doesn’t really help when a the only Best Buy in your city doesn’t have auto techs to install purchased tech in the car.

Make way more use of this service than it costs and I am so grateful to have the support.

It was great when I had it. It provided protection against any viruses and I used it for it for TV mounting, which saved a lot of money.

As an elderly non-geek user, this has been a brilliant investment in peace of mind, valid information from pros who know Best Buy products and a great fit for someone without a 14 year old grandkid to help them with devices and the internet use

You will have computer problem that you can not fix. My Yearly Subscription has paid for itself many times. This is a must subscription.

This has really been an excellent service to have. We were sorry to see the changes made for the coming year when the services will be much more limited. The technicians have been friendly and professional and appeared quite competent in solving our issues.

We have been Total Tech members for several years. We have used theirs services to install new TV’s, computers, printers and camera’s. Also, they assist with computer issues including when our computer was compromised. Their team is knowledgeable and professional

So many little issues come up, especially for an older guy like me who didn't grow up with modern tech. I love having a go-to plan for resolving most of them.

They take care of lots of problem / trouble shooting

Excellent service. Check all the services that Best Buy provides. They do appliance repair services, not just computers and TV’s. Dealing with a trusted company who’s associates care about giving honest quality service is rate in this day and age.

When you think about it, its a bit expensive but sooooo worth it. You dont have to worry avout adding extended protection to the products you buy; which adds up to more, because you are automatically covered as a member. Definitely a keeper on my account.

I have had to use my plan over the years several times for repairs/setvice, and it has saved me a lot of money. I also love the additional perks like getting discounted pricing and protection plans on purchases!

I highly recommend purchasing My Best Buy Total. Services are always provided when I need them.

Its been another great year with my Best Buy Total and I would not live without it.