Customer Ratings & Reviews

I buy the Total yearly subscription every year. It is so great to know I can receive help whenever I run into a problem. The people that help are so knowledgeable. They can fix any issue when it comes to computers or tablets and phones.

Excellent service. Check all the services that Best Buy provides. They do appliance repair services, not just computers and TV’s. Dealing with a trusted company who’s associates care about giving honest quality service is rate in this day and age.

Thought I already reviewed my membership already. Short version: excellent program & worth price of yearly subscription. Fantastic program. Prior to Total Tech you had Basic Geek Squad & it didn’t come close to Total Tech.

Haven't had to use it much but when needed for laptop software issues the services techs were very knowedgeable and helpful. Using the Geek Squad to install and tune sonos arc Total Tech saving me $$$ in installation fees.

This has been a good purchase for me. I’ve had a dishwasher refrigerator and microwave replaced. Hauled away old ones. Mounted two large TVs. Always good service. I hear it’s changing….too bad

Well worth the money the are their to help you anytime you need them. By having Geek Squad they have helped me many times on line and saved me taking my computer into them! Love that it extends your warranties too.

This has really been an excellent service to have. We were sorry to see the changes made for the coming year when the services will be much more limited. The technicians have been friendly and professional and appeared quite competent in solving our issues.

When you think about it, its a bit expensive but sooooo worth it. You dont have to worry avout adding extended protection to the products you buy; which adds up to more, because you are automatically covered as a member. Definitely a keeper on my account.

Don't live without a Total Tech service from Best Buy. My husband and I get a long a lot better knowing that someone else is the expert on taking care of our technology needs.

I am enjoying my My Best Buy Total for a while on my products that I bought at Best Buy, which includes my new HP Envy, Dell and My LG TV that I have for at least two years now.

Love my total tech team they are all very kind and helpful

We have been Total Tech members for several years. We have used theirs services to install new TV’s, computers, printers and camera’s. Also, they assist with computer issues including when our computer was compromised. Their team is knowledgeable and professional

I have purchased the Best Buy Total for several years. The benefits outweigh the cost. I only buy products from Best Buy largely because of Total Care

Well worth it if you shop at Best Buy often, or use a lot of electronics. Discounts on in store items, early access to special deals like Black Friday deals, and extra protection on all purchases at no extra charge, as well as other perks!

The Geek Squad service is a bargain for those of us who are technology-challenged. Fast, prompt and professional service techs keep your computer and other electronic devices working !

I love being a Total Tech member & it's worth the price of buying. I've paid for the membership 3x over in just the discounts received on 3 recent purchases. My PC's are also covered & get tuned up for free on a regular basis.

The Best Buy total yearly subscription is so worth it. I have accidentally allowed spyware in or gotten hacked more than once and Geek Squad has been able to fix it every time. Saved my computer more than once.

Saved money on delivery. Saved money on installation. Saved time on installation. Sales departments arranged delivery and installation dates Was such a big help! The best thing I have ever purchased from Best Buy! Sorry, that features will be changing next year.

I have been Best Buy Total Since 2021. Its great service and well worth cost of membership. Ive utilized gor tech support gor my lap top, questions about virus protection, free shipping and best part is the free extended 24 month warranty on purchases

I have had Best Buy Total for years and have always been pleased with the service. I've had TV installed on wall, Numerous services with two computers and installation of security cameras. All were done by polite and knowegable professionals.