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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,460 reviews
  • Rated 5 out of 5 stars

    My Best Buy Total Tec. Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total Tec. support is well worth the money. I've needed to use it several different times to either install a new device at the house or being able to take a device to the store and have them look at it and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Investment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total is the only way to go when you have multiple electronic devices, for which you may need support for. I have been a Best Buy Total member for a few years and I can sleep better knowing Best Buy Total has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Way to Go for Reliability and Confidence!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal Best Buy customer for years and I apply Total Tech to all my important purchases. The service has been consistently solid. I strongly recommend getting this when you buy Best Buy products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total product care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this total product subscription for years, to help me with all my electronic buys, have saved me money in the long run on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of stuff from BestBuy and the TotalTech membership made the most sense just for the added extended warranty protection. If you are someone that buys products even a couple times a year, the membership price will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our yearly subscription! We’ve had for I believe 3 or 4 years now! Nice to get discounts and able to have sales available early then others! Everything is covered and don’t need to buy extra coverage with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Protect Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Total Protect users for more than 8-yrs now. We love the ability to reach out to tech support or take our equipment in for service. The support we get from this service is amazing, very professional, and well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving to buy from bestbuy best bquality nice companyn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Best Buy total subscription has come in handy over and over. We have used it to help with computer repair, installation, troubleshooting TV, other devices, and to save on costs of TV’s and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Yearly Subscription.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is good to have. Whenever you need help they are there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when the help and warranties are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service agreement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s annual service policy is great value for the cost. Every time we have needed help the people on the phone or the chat have been great any very nice. When we had to bring a computer into the store to be fixed went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super coverage.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year after year my Best Buy membership has supported all my technology and offered discounts on new items and updates. Good coverage and prompt attention when making appointments for care. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Total Care

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Best Buy Total for several years. The benefits outweigh the cost. I only buy products from Best Buy largely because of Total Care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST PURCHASE THIS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a total subscriber for years... I can't remember how many now! I love the ease of getting in touch and getting the support i need when I need it most. They are friendly and understanding when helping me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful group of services that are worth every penny. Sadly, BB is changing the plan at my next renewal. I'm sorry about that but it is still worth having if only for the access to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total yearly subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this era of hackers and planned obsolescence, I highly recommend purchase of this protection package! ...I've been a steady member since introduced, and it has definitely been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Total Tech support. They are there for me 24/7/365 whenever I need them. They are knowledgeable about all my issues and resolve everything for me in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a best Buy Total Tech, now Total for over 4 years as a small business and received warranties, discounts and in business service to solve problems. the Techs are really good and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been Total Tech member for several years. BEST investment ever! All of our devices are covered. The Service staff are knowledgeable, courteous and fast. I highly recommend Total Tech to all everyone.

    I would recommend this to a friend