Customer Ratings & Reviews

I'm so glad I had Best Buy's Total Tech Coverage because this happened to be a year when my laptop unfortunately glitched a lot and had some issues with the built-in speakers and volume control. I had to work with several Greek Squad members to get the issue resolved and everything was covered under my total tech subscription. The issues were all resolved and I haven't had the issues again since.

Like the fact that total service is a good service. I have had to use it several times. On time and fixed that day.

I never realized how valuable my yearly member subscription was until I needed it. It is the most valuable membership you can purchase because there are a lot of services that are provide with the membership. I have used it this year and I am very happy that Best Buy is a great store. Don't know what I would do without them.

This really came in handy. I have 3 sons who are into gaming computers, quest headsets and anything else electronic. I've had to take multiple gaming monitors back because their screens would fall off the desk from all of the dramatics that goes along with playing against other players. Ive even taken all 3 of their computers to be updated and ha e more memory added. I was reimbursed the full price of the broken items and was able to buy any kind i wanted whether it was the same one or an upgraded 1. The geek squad people are very knowledgeable and helpful because i know absolutely nothing about computers and even less about gaming computers. They answered all of my questions in a way that i was able to understand enough to make a decision on what to buy. I would definitely recommend this service.

I have subscribed to Best Buy's annual tech support service for several years and strongly recommend it. When something doesn't work on my computers (four) I can connect online if I still have internet, or I can call to get an appointment and drop it off. The online service usually has me back up the same day (and they work overnight while I'm sleeping if I call late!) Drop off may take a day or two, but when they have it there they do a full check-up on the machine. Either way, unless you need parts, there is no charge. And the Geek Squad Agents are very nice to me.

I am very confident when buying at Best Buy. The professional support provided by Customer Service is honest and outstanding.

The peace of mind is priceless in comparison to the worry of not getting the great service or the best goods!

Money was well spent on a great product, and since changing it, I have not had any issues.

According to all known laws of aviation, there is no way a bee should be able to fly. Its wings are too small to get its fat little body off the ground. The bee, of course, flies anyway because bees don't care what humans think is impossible. Yellow, black. Yellow, black. Yellow, black. Yellow, black. Ooh, black and yellow! Let's shake it up a little. Barry! Breakfast is ready! Coming! Hang on a second. Hello? - Barry? - Adam? - Can you believe this is happening? - I can't. I'll pick you up. Looking sharp. Use the stairs. Your father paid good money for those. Sorry. I'm excited. Here's the graduate. We're very proud of you, son. A perfect report card, all B's. Very proud. Ma! I got a thing going here. - You got lint on your fuzz. - Ow! That's me! - Wave to us! We'll be in row 118,000. - Bye! Barry, I told you, stop flying in the house! - Hey, Adam. - Hey, Barry. - Is that fuzz gel? - A little. Special day, graduation. Never thought I'd make it. Three days grade school, three days high school. Those were awkward. Three days college. I'm glad I took a day and hitchhiked around the hive. You did come back different. - Hi, Barry. - Artie, growing a mustache? Looks good. - Hear about Frankie? - Yeah. - You going to the funeral? - No, I'm not going. Everybody knows, sting someone, you die. Don't waste it on a squirrel. Such a hothead. I guess he could have just gotten out of the way. I love this incorporating an amusement park into our day. That's why we don't need vacations. Boy, quite a bit of pomp... under the circumstances. - Well, Adam, today we are men. - We are! - Bee-men. - Amen! Hallelujah! Students, faculty, distinguished bees, please welcome Dean Buzzwell. Welcome, New Hive Oity graduating class of... ...9:15. That concludes our ceremonies. And begins your career at Honex Industries!

So if your not familiar with BestBuy Total Tech Support, get yourself familiar. Especially if you frequently shop online at Bestbuy.com. The Total Tech support membership gives you access to insane deals and price cuts, you also have access to their online support team 24/7, who can walk you through or help you trouble shoot just about anything. Buy it!!! It will save you a lot money in the long run!!!

I recently subscribed to Total Tech Support, and it has proven to be an absolute game-changer for someone who values seamless tech experiences. This comprehensive support service offered by [Company Name] has exceeded my expectations in every aspect. One of the standout features of Total Tech Support is the convenience it brings to tech enthusiasts like myself. The subscription covers a wide range of devices and services, including computers, home theater systems, appliances, and more. Knowing that I have a single point of contact for all my tech-related needs provides a sense of relief and simplifies the often complex world of tech support. The service includes unlimited support, and I've found the technicians to be highly knowledgeable and patient. Whether it's troubleshooting a technical issue, setting up a new device, or seeking advice on optimizing performance, the support team has consistently delivered prompt and effective solutions. Their expertise spans various brands and products, making Total Tech Support an all-encompassing solution for any tech-related query. Another noteworthy aspect is the priority service and exclusive discounts for members. I've experienced faster response times when reaching out for assistance, and the discounts on services and repairs have translated into tangible savings. The added perks, such as free delivery and basic installation, further enhance the overall value of Total Tech Support. I appreciate the proactive approach of the support team, as they often provide tips and recommendations to prevent potential issues before they arise. This proactive support adds an extra layer of assurance and demonstrates a genuine commitment to customer satisfaction. While some may argue about the subscription cost, I believe the peace of mind and the comprehensive support offered by Total Tech Support more than justifies the investment. It's not just a service; it's a partnership that ensures a smoother and more enjoyable tech experience. In conclusion, Total Tech Support is a must-have for anyone who values reliable and expert assistance in navigating the ever-evolving world of technology. From troubleshooting to setup and optimization, this service has become an indispensable part of my tech toolkit, and I highly recommend it to fellow tech enthusiasts.

I was beginning to wonder if I had wasted my money on purchasing a Best Buy Total Membership last year. But upon my recent purchase of a Samsung A54 cell phone and subsequent data transfer of my apps from my previous phone combined with the tuneup of a HP 15" laptop made this a worthwhile purchase. I plan to make this an annual purchase to assure that my electronics receive the proper service they deserve.

I work from home, so rely on my computer products for my everyday work. As someone who is just okay when it comes to computer savvy, it gives me a deep sense of comfort and confidence that I have My Best Buy Total in my back pocket in case I need ANY kind of help. Plus, their delivery and installation services are fantastic and worth the price in and of itself!

been a total tech member for 20 years great service no problems to speak of

Web root is fantastic Never had an issue with them since I switched over five years ago

My Best Buy total membership has been helpful. The technician helped me set up my HP laptop and cleaned my Samsung laptop.

Great benefit to having this subscription and you only have to pay for it once a year and it really protects your products and they are there for you to help you with your products even if you can’t make it in store

The Village Pointe, Omaha, NE Geek Squad has been so helpful and attentive whenever I have a question. I appreciate the fact that I have expert help whenever I have a problem or a question.

So Best Buy Total Tech is now called my Best Buy total. Same great coverage but there are some differences. I had an agent explain the differences. Same great coverage except it no longer covers installation and hauling away on appliances. I was a little disappointed here since I buy all my appliance are from Best Buy. Still it is a great value.

I wouldn't be without it. Everyone is so helpful and understanding.