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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,460 reviews
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a great experience with my total tech membership. I am sorry it is changing but I will continue to use them for my technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is one of my favorite stores. And then they have good service and they also have protection against items that may go wrong. What piece of mind you can have?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy, product is suppose to be quality. However, with the complexity of software at this time and the possibility of being hacked, THIS WAS AND IS WELL WORTH THE PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for the Geek Squad folks.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really depend on Best Buy to Resolve computer problems I have from time to time. I have complete confidence the Geek Squad folks can figure things out that I'm unable to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service! The techs who have come to my house have been knowledgeable, friendly and quick to complete the service! Best deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitly worth the extra protection when problem arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 hr. Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of the yearly subscription because I can call the geek squad anytime for repairs and fixing my computer over the phone. It’s a great service to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership and great service. Except I wish that Best Buy would continue to help set up things, but that has now been discontinued.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ENHANCED QUALITY OF LIFE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to my rescue!!!! Geek Squad has improved the quality of my life and truly enhanced my education in general computer usage....EXCELLENT SERVICE THROUGH BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value that takes your dollar further than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it; a real Best Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me SO MUCH MONEY! Absolutely a value buy. I always consider not renewing; and then I remember the savings and the convenience and renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Sense of Calm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that I have the GEEK SQUAD is available to help me if I have a problem. I guess it's just that knowing part in the back of your mind that gives you that sense of ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my total tech team they are all very kind and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check it out!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is well worth the money it has saved me hundreds of $$$.. maybe expensive but if you deal with BB a lot it will definitely save you huge amount of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beetle is protected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to pay a lot in fees but it's nice to know our expensive purchases are warrantied and that we have access to computer diagnosis & repair if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Best Buy Total Yearly Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Best Buy Total Yearly Subscription. I have received great service when I've had computer problems, along with the tv and phone protection. It's a great plan to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Warranty around

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommended The Best Buy Geek protection to everyone now it is changing to My Best Buy Total - anything I buy at Best buy and even if I buy it somewhere else they are able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Keeps my computer free of hackers. Great product for the price. Love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is best always to find and buy something they deliver fast if sometimes they don’t have that product they send text when available amazing I love to go Best Buy and shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total protection plan us definitely the way to go.. if anything happens to your appliances .. T.V. etc.. Just call and they will be there to fix it.. just make an appointment of course

    I would recommend this to a friend