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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,460 reviews
  • Rated 5 out of 5 stars

    Beetle is protected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to pay a lot in fees but it's nice to know our expensive purchases are warrantied and that we have access to computer diagnosis & repair if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the benefits of this membership and the quality of assistance we receive. The Applecare is SO nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Sense of Calm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that I have the GEEK SQUAD is available to help me if I have a problem. I guess it's just that knowing part in the back of your mind that gives you that sense of ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for our kids in college. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad is very knowledgeable.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been there when we needed them and we have always been very satisfied with the service and the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection Plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used my total plan a few times. Each with excellent results. The agents are knowledgeable and get resolved whatever the issue may be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is best always to find and buy something they deliver fast if sometimes they don’t have that product they send text when available amazing I love to go Best Buy and shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Best Buy Total Yearly Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Best Buy Total Yearly Subscription. I have received great service when I've had computer problems, along with the tv and phone protection. It's a great plan to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Warranty around

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommended The Best Buy Geek protection to everyone now it is changing to My Best Buy Total - anything I buy at Best buy and even if I buy it somewhere else they are able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean out my computer every time before i use my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ASUS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ASUS Laptop so much that I ordered my grandson one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total protection plan us definitely the way to go.. if anything happens to your appliances .. T.V. etc.. Just call and they will be there to fix it.. just make an appointment of course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is the best decision we made.The professionalism of geek squad techs. The techs are very knowledgeable. They share their knowledge for the benefit of others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Saves

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money! I like that!! The Geek squad has helped me speed up my computers; add antivirus; set up a gaming PC and Total helps me finance without interest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use Best Buy tech protection for quite a few years! Can tell how many times I’ve used them, either for remote help with computer or having them install an item! Great service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything electronic, this plan will literally pay for itself. Applecare? Paid for. Brand new TV orotedtion plan? Paid for! Car audio? Insralled for free AND protection paid for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Store

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always find what need at a great price and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment for technology support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age. Best Buy has consistanly stood out for its expertise and support. But it is the positive attitude of its employees that has always btought me back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total is totally worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associates are know for their product knowledge and service. The Total plan gives me peace of mind knowing that if I need help I will be placed at the front of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help when you really need it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the way the Geek Squad has promptly responded to my questions and provided me with constructive and compassionate assistance.

    I would recommend this to a friend