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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,460 reviews
  • Rated 5 out of 5 stars

    Great help when you really need it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the way the Geek Squad has promptly responded to my questions and provided me with constructive and compassionate assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services and discount alone make it worth it. I am not always as handy with tech stuff as I would like so I need the back-up support I get from my Best Buy total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to the home/office on time were very friendly and knowledgeable. They hooked up the Smart Tv cerround sound and went over the process of downloading apps. Great Job Guys !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service but will it continue?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstand service. Have used (not abused) this service for three years and it does have value, including Webroot. Not sure about the future with announced changes to this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. I am able to keep up my computers at home safe from viruses. Also the came home and set up my tv and speakers systems in my gazebo. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always appreciate My Best Buy total rewards program. It has been beneficial for years. Worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have a Best Buy Total Subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not live without the Best Buy Total They have helped me multiple times with my appliances and computer issues. The team is professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always been a great membership and have never regretted it. When I need assistance or service the staff is always professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung 77" TV and because I have "My Best Buy Total" two wonderful young men can out and installed it on the wall for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection plan great investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for all of my equipment at home. I use it to tune up my lap tops and computers, as well as the extra protection plans. Great customer service as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it you won’t be sorry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy for your money, no one should be with out it. It covers all your apple purchases. The employees are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My annual membership in the Geeksquad service plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My annual subscription to Geeksquad in Manchester has been worth it's weight in gold, I have always found them to be professional and very knowledgeable in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total has saved me a lot of money over the years and allowed me to get great computer service and extended warranties as well as $$ savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad service.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yearly Greek squad service is the best. problem free as they know how to correct issue and resolve PC problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Yearly Subscription

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Excellent yearly subscription and I have it since 2020. It's total peace of mind. when ever we need it just one call away and the professional tech assist till it resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for Electronics

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership subscription is the best value for a person who shops best buy and/or have a lot of electronic equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy coverage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent when I joined Geek squad and purchased yearly support and coverage . I tell all my family and friends what excellent service. Will not be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech care!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and always will be my favorite annual purchase. I have usd the geek squad so amy times to help me out of a jam. I would hate to be without this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best Subscriptions

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. The membership helps tremendously when items needs to be purchased or repaired. The best thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your not a member your missing out!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had four TV’s and a microwave mounted for free because of being a member of Total Tech. Greeks do excellent work and they are very professional. Just did my fourth renewal!

    I would recommend this to a friend