Customer Ratings & Reviews

It has been a big money and time saver. Appointments are easy to schedule and repairs are handled quickly.

I have been a Best Buy Total Tech Member for several years. I find the service to be invaluable and worth the subscription price. I would definitely recommend this to others.

I am member of elite service and its totally worth it from technical support to appliance install. Membership amount get paid itself from that cost

Being a total tech member is a good experience. Being able to drop off old computers and know they will be safely trashed. Also, to assist with finding old documents as well.

my BEST BUY total / with a yearly subscription, takes any & all worries out of device ownership ~ a god-send for me!

Geek squad agents are efficient and shows and answers all questions as to what they are doing! they also leave directions to follow what you need to do…

Best Buy Total Tech Support is the best buy on the market. Top notch professionals are always only a phine call away - for my whole family's full suite of devices.

Not only Dre arrive early but walked me through the setup. He also gave me guidance on other electronics that may be useful.

BEST PROTECTION PLAN I EVER HAD ESPECIALLY FOR OUR COMPUTER WEBROOT PROTECTION. HIGHLY RECOMMEND THEM.

Getting 24mo protection included on all purchases, along with the virus protection for devices is great. Since most electronic purchases go through BB it is a no brainer.

Best Buy Total gives me peace of mind that all my computer needs and internet subscribers are the best that is available and trust BEST BUY TOTAL to keep these updated .

We would not go without this Best Buy protection. It has paid for itself over and over. Well worth the cost.

when we needed the service, they were available and did a great job explaining the issue and how to resolve it.

My yearly Total Tech Membership is a great buy as well as A Great Value. The funds you save on replacing or repairing a high end item will cover your membership cist.

Total coverage for geek squad. I wouldn’t be without it. The Best Buy employees have assisted me many times with our computer and even came to our home to fix our printer.

Excellent service geek squad is the best I have been a member for a long time loyal customer Best Buy, the best store

I have been using this service for several years now. Never thought o would use it, but it's come in handy many, many times. Will continue to use their service...

Overall, I like the perks that come with this membership. I have had to use the techical aspects of this service. The technical teams have been helpful when I need them.

With this I don’t have to worry about any of my Best Buy products. The program keeps me anxiety free. Who could ask for more peace of mind. Reasonable cost.

Incredible purchase. The price is fair and the service is beyond reproach. The techs that have been to my home are professional, knowledgeable, and very personable.