Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,460 reviews
  • Rated 5 out of 5 stars

    Best buy total

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total gives me a sense of security that I have help when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my best buy total

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful anytime gets me out of situations minor or major doesnt mind my stupid questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Subscription

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the subscription ! You all answer everything I need for the equipment I have in the house.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with the GeekSquad and their very helpful "geeks". Resolved my issues and updated my technology. Best investment I could have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech plan

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By me getting the total tech package it has been a god sent. I’ve had to use it many times due to me not being tech savey. GREAT PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful for TotalTech. I do my share of calling them when I have a problem and they are all so very nice and helpful. I will not be without TotalTech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Natomas location

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great service difference between location. So far the location in Natomas has my 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan Worth the money

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan provide you with a level of comfort that The electronics breakdown they will be repaired and or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Is the Best Thing Since Sliced Bread

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sad Total Tech is leaving. I wish it was still around. Total Tech help me transform my home and make it better. I always felt like I mattered and I am important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so far has been an awesome thing to have. Covers more than one computer in the home which is a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Total Tech for all of my electronics for when i meed help or havinh a problem. I have suggested TOTAL TECH to many of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's total membership is simply awesome. Great deals, awesome saving. Above all best warranties. I have all of my electronics covered all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech service I pay annually is well worth the money. If I have an issue with just about anything, the Geek squad can help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past total tech with webroot was great. Definitely have a concern with the new my Best Buy total that service & warranties will be greatly reduced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bestest Best Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support. I have always had fast and friendly customer service. Never had to wait long. Thank You Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and complete Total Support

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technical services. Masterfully hung 2 Samsung TVs and helped understand the operations. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Best Buy installations. Service technician are always friendly and knowledgeable. Installation is fast and very professionally done. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Yearly Subscription

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yearly subscription is a deal for the benefits I receive. I've noticed other companies aren't as generous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re having it best thing ever ever did Will recommend it to families and friends

    I would recommend this to a friend