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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,460 reviews
  • Rated 5 out of 5 stars

    Tothepoint

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the services very often but I do visit the Geek squad whenever I get a new device. And I like the Webroot protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my best buy total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful anytime gets me out of situations minor or major doesnt mind my stupid questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best buy total

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my best buy or total tech has been great. The staff at the store has always been helpful and good listeners. Updates or maintenance usually is done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection on my products, deals you can get and swrvices from computers to installation discounts on appliances. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so far has been an awesome thing to have. Covers more than one computer in the home which is a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Total Beat Buy Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that most of Beat Buys options for help with the Geek Squad and the customer service reps I have dealt with truly know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this is a great service for those of us who aren't technical. Also they take away the old tvs when they deliver a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and peace of mind. Have used this for several years and always feel that this is such a value add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Najam khan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Privilege to be a geek support member .please do not change this facility. No one will continue to be a tech suppot member. Thanks and Regards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice+++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. They have changed somethings over the years but it's still worth it. Amazing service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing to have for any trouble with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided by Best Buy to help 'technologically challenged' folks to keep their devices/products up to date and running as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection A++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best purchases I have made. When you have this protection.. whatever you buy they will include 2 yr of protection in every item bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Leary about total year long repair service, but I’m very happy now that I did . Will definitely renew next year !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geak squad protection plan for years. Great value and really easy to use when I have needed it. I will keep this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase of all time it is so handy to have it available for me to use whenever I need it for all situations that come up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I bought from BEST BUY!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought from BEST BUY! Best Buy and the Geek Squad have been great and so responsive when we needed them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Place to go

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bet Buy Total is a great Feature or Service. It's nice to have a place to go to address issues or get answers to questions.

    I would recommend this to a friend