Customer Ratings & Reviews

Being a Best Buy total customer is the best decison I ever made. Having a team of excellent service members to service your needs.

I can always count on the Geek Squad to fix my computer issues in a professional, helpful and timely manner. They are always will to answer any of my questions. Definitely recommend the Best Buy Total Yearly Subscription.

Geek Squad has saved me a lot of time and energy trying to figure out what's up with my computer... or what's down! For other appliances and products the service and savings in; e.g., delivery are great.

This membership is a good value. Member prices and Geek Squad support are great. Protection plans on our purchases!

I am happy that we decided to get this subscription. I am always pleasantly surprised when I go buy something and this membership positively affects my purchase.

This is the best offer and service if you use electronics. They get you in quickly, service your device in a timely and professional manner. It would make me crazy to have a computer and not have this service. It gives you peace of mind.

I wouldn't be without Best Buy Total. I have used it many times in various ways this year. As a non-tech senior I have relied on Geek Squad to solve problems that I couldn't figure out on my own.

My television broke. I’m not sure of the problem yet, but the man in the store suggested my LEDs may have broken. Thankfully, since I have the service, it will either replace my television or fix it for me at my house . An incredible savings!

Im glad I purchased. Most service are without charge. I bought a new desk top and my files were transferred frommy 13 year old desktop!

Web root is fantastic Never had an issue with them since I switched over five years ago

Excellent subscription. It comes in handy. Leaves you worry free.

Excellent. Never had a problem ,and used their service a few times.

This memebership is amazing and a life saver for sure. Is all worsted. I had my equipment es service under that program and I love it. Easy to make appointment and a one on one service.

best tech service in the industry, best local service as well. I can call and get appointment or just visit store and get almost instant assistance for my problem. I have used them for TV issues and computer issues.

Get your total tech on you break it they fix it. Listen everybody you got good stuff at Best Buy do you want to protect it do you want it to be fixed do you want it to last a long time get your total tech.

Dependable for a timely repair or configuration change. Repair work was precise, and included full integration testing.

Excellent protection. Easy to acquire with the Geek Squad support.

Good reliable service for all your computer needs. Whether it's virus protection or a simple clean up , you're a phone call away with experienced qualified professionals ready to help you........

We are extremely happy & satisfied being total members of Best Buy. We've never been let down on any of our products; home entertainment center, computer, laptop, tablet, etc., etc. Great service & help!

This saved me more than once. I will continue to get it. I love the 2 year protection plan on things I buy. I wish the perk points had a bigger time window in which to spend them.