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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,460 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides service on laptops and electronic devices and discounts whenever new items are needed. It’s well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been a great experience for me. I've shopped at 2 best buy s and I have been happy with and ready to shop there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I seldom have to use it, I have peace of mind all year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made me change my buying habits, ensuring that I get everything from BestBuy. Love everything that it provides me and my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Best Buy total membership. If you don’t have family close to help, this is a worthwhile purchase. Help us only a call away!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold me quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices get extended warranties and each new TV has been professionally mounted for free. It also helped me get my PS5 when it was totaltech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership and excellent benefits and glad to use often. Look forward to contacting the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance plan is great. Covered delivery and set up and disposal of ‘white items’. That pays for itself just in the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamline

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support personnel. There needs to be more work on in store appointments. The process could be better streamlined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have if you purchase items from Bestbuy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection coverage and the discount on other previous or non BestBuy purchased items. I also like that installation is free on the products you purchase from Bestbuy. This includes mounting TV and Installing routers, modems cameras etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Worth It!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super worth it! Especially if you don’t have the best luck with technology and are in fear of damaging your tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience buying in Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience for me,to buy a device in this store, the agent, was very helpful and has patience when asked questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad built my gaming computer. They were very helpful. Also gave advice about which components to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good For Your Piece of Mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total is a great option. It gives you piece of mind that Best Buy is there to help when you have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years with Total Tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have the Total Tech Subscription. It offers so any great perks. I definitely will renew in 2024!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally the BEST

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally the BEST... these guys are great and clean up my system not matter what time or day... I love this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. Make sure you sign up today. Don’t wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably The Best Plan Available

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech Plan is excellent and has proved to be an excellent service at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price so far.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option for me, I really like being able to get assistance for my computers, laptops. The coverage of purchases as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind that all my devices are protected

    I would recommend this to a friend