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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,460 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron Edwards, the technician was very knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made me change my buying habits, ensuring that I get everything from BestBuy. Love everything that it provides me and my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very tech savvy and this allows me the freedom to go to the store and speak with a person who can show me what I am having trouble doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good For Your Piece of Mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total is a great option. It gives you piece of mind that Best Buy is there to help when you have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Best Buy total membership. If you don’t have family close to help, this is a worthwhile purchase. Help us only a call away!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my best buy total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total has helped me numerous times and I strongly recommend hhaving my best buy total plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance plan is great. Covered delivery and set up and disposal of ‘white items’. That pays for itself just in the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Yearly Subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is worth every penny! We have used it several times and have had excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and peace knowing I can get my electronics looked at and fixed without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience buying in Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience for me,to buy a device in this store, the agent, was very helpful and has patience when asked questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ver Useful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Best Buy Total occasionally and have no problems. The team at Best Buy is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally the BEST

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally the BEST... these guys are great and clean up my system not matter what time or day... I love this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have service when you buy from Best Buy, they will come out at the drop of a dime for any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, another excellent product. It offers me protection and advice all year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold me quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices get extended warranties and each new TV has been professionally mounted for free. It also helped me get my PS5 when it was totaltech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to take any product into the geek squad and in a few days it's returned and repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment i ever did. Always there when you need them. And professional too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when purchasing electronics! And affordable yearly subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have if you purchase items from Bestbuy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection coverage and the discount on other previous or non BestBuy purchased items. I also like that installation is free on the products you purchase from Bestbuy. This includes mounting TV and Installing routers, modems cameras etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price so far.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option for me, I really like being able to get assistance for my computers, laptops. The coverage of purchases as well.

    I would recommend this to a friend