Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,460 reviews
  • Rated 5 out of 5 stars

    Timely Care

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take care of my tech needs and oftentimes I don't have to leave my desk. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage & Customer Service!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every dime! I never have to worry about any issues with my electronics - 24 hour assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech membership works well for us as it covers our computer and other appliances that we have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totally awesome

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs r always friendly and attentive. very knowledgeable and resourceful. service times r quick and reliability of work is A1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Yearly Subscription

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all of my supplies from Best Buy because of the quality products and appreciate the discounts. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend having Bedt Buy Total. They have helped me so much over the years with all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for your peace of mind have you sent many times and never had no complaint and it has helped me more than anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, yes and again yes, peace of mind…! Would recommend purchase to anyone again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the subscription has given me chances to see offers that I might be able to get something that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great fixit program

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. It seems like I am always looking for a fix to some computer problem or TV problems or security problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must For Electronic Items - Peace of Mind

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total yearly subscription for my products gives me the feeling of extra protection with local service agents. Always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech Program - confidence

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech program worth the money. It gives confidence to have 12 month coverage for products we have in the house purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy people! They are terrific!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all my tech from Best Buy. The sales staff is knowledgable but speak a language a non-techie can relate to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent to be a Best Buy total tech member. Service tech is the best. Knowledgeable, professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service plan available!! Peace of mind knowing that all my devices are covered. Great service when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been very helpful with installations and repairs as part of my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This play helps me when I run into a problem with my computer, washer/dryer, or anything else I purchase at Best Buy. Never need to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep easy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy protection for all of our electronics without having to spend time worrying about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of benefits to new total tech support,I have been member for multi years and discounts with membership service are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item we use it several times throughout the years always helpful and professional and do a great job

    I would recommend this to a friend