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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,460 reviews
  • Rated 5 out of 5 stars

    Favorite store

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting geek squad protection with all my electronics from best buy stores I LOVE THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarieH

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has been so kind in helping me understand my computer and cell phone and they know exactly what I need when I purchase in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a great plan and alos gives me additional discounts on other items great all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition and backup for all we've purchased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really glad we got Total Tech support! They are professional and work quickly...and if its not right they continue till it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection program. I have really gotten my money's worth every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for when I need to fix any of the products I get from Best Buy or just ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a total tech member for years. Service is always great. I’ve used the radio and speaker installation service mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You feel confident

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is exceptional, working until the issue is resolved, will show you how your product works, making you feel comfortable using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have to cover your appliances and computers and TVs that you have from Best Buy. It’s not too expensive so I’m ok with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the costs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the discounts, Geek squad and extra/extended warranty this is a great investment to protect my family's products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH ! YEA!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total Tech is the GREATEST I would not have survived through Covid without the Techs! Always on call and always have a solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the total tech service. It has been a great benefits for all of my tech needs. Installation has been breat as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technical “lifesavers”.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All geek squad employees have been excellent. Don’ know what we would do without their occasional assistance. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Package.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this protection package for years. I was great having the option of Geek Squad coming to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff B

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased to have tech help so readily at hand. They can usually even do quick diagnoses, advice and fixes without an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL PROTECTION I

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot find a better company to offer this kind of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Tech at Best Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never want to be without my Total Tech membership. I’ve had it for 4+ years and the service and perks are invaluable to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service comes in handy all the time...in South Carolina things are totally different from New York....and not in a good way either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy yearly subscription

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the best buy yearly subscription just for the year to try it out and never looked bak it has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved me money for many a year. If needed, they are always helpful and kind.

    I would recommend this to a friend