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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,460 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that they had kept the plan that they started out with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my Best Buy Total Protection !! It basically pays for itself each year while providing peace of mind !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely consider this program!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has already paid for itself in savings on a couple of items I've purchased. I highly recommend this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Plan.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with Best Buy's yearly plan. It certainly helps when you need help with a computer problem, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good idea from best buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined up when this first came out. Saves me money and I get to ask questions and get all the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this service for years and it has saved me from a lot of issues that I could not resolve myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever. Includes free delivery and installation and take-away of old product. Great price on new products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandpakinger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments we've made it has saved us hundreds of dollars in purchases and installation costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to Have This!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yearly subscription add so much more value to the products that you buy at Best Buy, especially if you are a regular customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I am a total tech client I would not trade any of the team for a million bucks. This is the best team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection program. I have really gotten my money's worth every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I got totaltech. Best Buy set up new TV, stacked my washer and dryer and set up my stationary bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had excellent cooperation when working with a Geek Squad. Good product to have when you need something repaired quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best abut Annual Plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy annual plan is a great value. So many great benefits. Check it out for yourself and you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription more than paid for!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service AND the coverage is even better. Any issue addressed either by remote or in store service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Care

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total is a great value. Geek Squad help is always there when you need them for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this a lot take my laptop in and they go through it and check it out and make sure nothing is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Kasha were very knowledgable and helped us get the best price and product for our needs. Great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so great !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total is better than any other protection plan. It's great to be able to take it to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved me money for many a year. If needed, they are always helpful and kind.

    I would recommend this to a friend