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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,460 reviews
  • Rated 5 out of 5 stars

    geek squid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good product to have. any time that something breaks or needs repair geek squad works wonders. I'm glad I have this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know they have your back and help with your ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good idea from best buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined up when this first came out. Saves me money and I get to ask questions and get all the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and effective service!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely use this “insurance”, but when I need assistance, the response has been immediate and the consultants were knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It depends on the people at your store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local store has a couple of guys that love technology and gaming as much as I do and it comes in handy their knowledge is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Plan.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with Best Buy's yearly plan. It certainly helps when you need help with a computer problem, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my favorite store for electronics. They do a great job. Could lower some of their prices, but the quality is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my Best Buy Total Protection !! It basically pays for itself each year while providing peace of mind !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this service for years and it has saved me from a lot of issues that I could not resolve myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont hurt to have it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it as I know I can count on someone repair any of my many tvs, tablets and apllances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money. Get fast appointments. Techs show up on time a d give sound advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely consider this program!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has already paid for itself in savings on a couple of items I've purchased. I highly recommend this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Care

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total is a great value. Geek Squad help is always there when you need them for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered with Ease!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Care and Curtesy! That's what I get with this BB Total subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I am a total tech client I would not trade any of the team for a million bucks. This is the best team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so great !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total is better than any other protection plan. It's great to be able to take it to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I got totaltech. Best Buy set up new TV, stacked my washer and dryer and set up my stationary bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandpakinger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments we've made it has saved us hundreds of dollars in purchases and installation costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David M

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me, being a total protect member installation and setup was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of good resources and help. They helped set up and then reset my tv

    I would recommend this to a friend