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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,460 reviews
  • Rated 4 out of 5 stars

    Great but not cheap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a definite must for my appliances that I purchased. But had to give up on it with the pricing for annual payment of 200$ but would definitely recommend if your an avid shopper at bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PUT YOUR MONEY IN A SAVINGS ACCOUNT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *** GREAT CUSTOMER SERVICE FROM THE TECHS *** BUT, consider saving for a rainy day. It costs less. For example: if you pay for a subscription with the intent to cover a product, think of how long that product SHOULD last without repair. I reconsidered this after I spent nearly $450 on an appliance repair after spending $900 on this subscription. The appliance was less than 5 years old, and I only got a 20% discount on the labor, not on the part. In essence, I spent over $1300 on the repair. If I had put that money in the bank, I'd have done better, even if I called the Geek Squad! Just a thought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price and I enjoyed knowing I was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My GEEKS are GREAT!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Total Tech. I can’t imagine not having my Geeks they come to my rescue any time I call. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, a consumer always knows a solution or honest answer is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable product that a customer who is not techsavy needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost to have piece of mind, have used the coverage which resulted in significant repair cost savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever purchased. When I need help I can call them and they help me over the phone. It is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase I have ever made with Best Buy. This worth the money.....100%!!! I can't recomend this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but I did experience one problem with the people each one telling me something different about the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Best Buy Total

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been disappointed with by subscription. Any problem or even question has been quickly taken care of without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a technical person so I purchased Best Buy Total to replace the Geek Squad contract I’ve had for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having a Geek Squad membership for over 20 years. It gives me peace of mind to have this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been investing in My Best Buy Total for few years. Have had laptops checked out and free shipping is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thing ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love total tech, Its always so useful with great deals on everything and the coverage it gives is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers what I need to to cover and I love having the peace of mind of coverage on my items from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My total

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have in case something goes wrong. It even takes care of others item's that's your buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best “Best Buy”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good buy. Some good perks included. Love the discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have at all times!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! So much is covered and you get really great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself. The Greek Squad know their stuff. They never make me feel tec challenged even though I am!

    I would recommend this to a friend