Customer Ratings & Reviews

Good thing I have the Annual Geek squad service. In two months they fixed the TV twice, repaired one compupter, found the problems in another, After 3 days I had everything up and running. Much relieved!

If you have it ... you know! Can't imagine ever letting this lapse, as it helps make sure all of my covered electronic devices are up to date, properly protected, and clean.

love it ..great value. we get it ever year, try it

Handy to have available when something crops up with my older pc. typically able to handle via an online servicing and saves the time and trouble of locating a servicer and scheduling an in-home service call. While I haven't used a lot, enough to justify the cost given hourly rates these days.

Great benefit to having this subscription and you only have to pay for it once a year and it really protects your products and they are there for you to help you with your products even if you can’t make it in store

Great picture and easy to navigate through the UI. The remote control could use a little tewaking. It is designed like computer mouse and get frustrating at times pointing at the screen.

Worth its weight in gold! I never have to hesitate to call or chat if a problem arises - and, alas, they sometimes do! Services of the Geek Squad are invaluable - I would not be without them.

This is great to have if you have a PC. I use them to wipe my computer or if it ever gets a virus. A great way to have some peace of mind.

I'm very happy with the purchased I made at Best Buy. Consumer Reports recommended my Chest Freezer. And I really am happy I bought it at Best Buy. Staff were very helpfull and kind.

I enjoy beinga member. The service is great. Whenever i have a challenge the customer service team is there to help. Not to mention they have some decent sales for members. No complaints.

It was easy to set up. And easy to use. The directions are easy to follow. The sound that comes out of these little speakers is awesome.

I am very confident when buying at Best Buy. The professional support provided by Customer Service is honest and outstanding.

Wow, this service is the best ever, The guys and gals are really knowledgeable, also love the remote tune-up feature. It is a little lengthy to get to a tec, but service is so worth it

Total tech is primary reason I chose Best Buy for electronics. Amazon and other sites may have cheaper prices, but the service after the sale is the key! Total Tech is far cheaper, than extended warranty programs. Total Tech gives me immediate in store, chat or online help. The in store assistance is the best feature. If they can't repair it, they will replace it! No extended warranty program offers in person replacement, store credit, refund or exchange. Better still, if the price is lower than what you paid, you get the difference in store credit. Best Buy stands behind all they sell better than the manufacturer. Plus plus buy rating!

Best Buy is the best for all my office necessities, my yearly subscription is awesome I receive a reminder to go and update my computer’s and printers customer service best of the best

Regardless of what the problem is My Best Buy total yearly subscription covers it. It takes the worry out who and how much is the problem going to cost me. It is a lifesaver,

So great to have the Geek Squad ready to help with all the technical issues. Easy to make an appointment and eliminate the wait.

Love having this coverage. It's been useful for best buy items.

The Village Pointe, Omaha, NE Geek Squad has been so helpful and attentive whenever I have a question. I appreciate the fact that I have expert help whenever I have a problem or a question.

Always a good thing to protect our Best Buy purchases. Gives us peace of mind that our products are under protection. Highly recommended.