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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,460 reviews
  • Rated 5 out of 5 stars

    A peace of mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when buying things for loved ones. Especially when I got the oven microwave combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always enjoy this service.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy that I am using this service, your staff are real professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    value only after navigating challenging tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get to a person the service is effective and done in a cooperative manner. The digital interfaces aare hard to navigate and i often think i have arranged an appointment but show up at the store without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech support

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection and service to have I have used these techs several times to assist me solve problems with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did I win :)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore my Best Buy card , app, great offers. Being a customer and car holder for New Year’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have purchased Best Buy Total Tech. I am soo glad I've made the purchase. I have used it several times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employees knew the problem we were having with a computer and it helped us to solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech makes my life easier.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has made my life so much simpler. They are easy to reach and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The support is always available and the very best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good subscription to have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have this subscription. After working for a month though unable to get new computer to run parallels and quickbook program properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have It!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things that when the time comes you wished you had purchased when you had the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Geek squad helped me out with a number of things. When you need them, they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best subscription ever.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would do without this subscription. Used it multiple times over the years and will continue renewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been incredibly useful for us over the last 2 years ! Best Buy made our life a little easier ! Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Support has been a life saver. I am disappointed, though, that the terms of the service is changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good quality price was excellent delivery and installation was excellent and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and fast response. They are very good with communication and always keep you in loop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership in the game, love it and will get it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good to have for all your purchases. Its very great to have warranty for ur items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of $$$ and aggravation. Easy to schedule repairs, Great service. Technicians know what they're doing.

    I would recommend this to a friend