Customer Ratings & Reviews

Total Support has been a life saver. I am disappointed, though, that the terms of the service is changing.

Product was good quality price was excellent delivery and installation was excellent and very knowledgeable

I adore my Best Buy card , app, great offers. Being a customer and car holder for New Year’s.

Glad to have the subscription. Incase of troubles best buy helps!! They hve helped me with my computer whn i needed it

Great deal. Geek squad helped me out with a number of things. When you need them, they are there.

This is a must have! So much is covered and you get really great deals!

Definitely worth the price and I enjoyed knowing I was covered.

I love this and hope they won't change anything. It has been very useful to me and makes it easy to get things fixed.

Love this i have been a member for about 5 years now its a great thing to have. It gets expensive with repairs.

This is getting a rating in the middle for me. I used to sell totaltech when I worked for Best Buy and I thought it was worth it for every customer to have. It feels like now they have begun to change this way too frequently with the different plans and benefit changes. I have frequently thought lately of not renewing my subscription because I don’t feel like the benefits are as good as they used to be. It feels like each time this subscription is changed the less benefits we get. Still some great benefits but if they keep changing this it might not become worth it anymore.

Definitely a good buy. Some good perks included. Love the discounts.

Can’t say enough about this service. Has been so useful when it comes to electronics and appliance purchases.

I received services to my laptop several times and think you are providing excellence. I get emails saying that it expires soon and don't understand that as I am billed in September regularly to a credit card.

Invaluable product that a customer who is not techsavy needs!

This service has made my life so much simpler. They are easy to reach and very helpful.

Good service and fast response. They are very good with communication and always keep you in loop

With My Best Buy Total Protection, I feel all my electronic needs will be taken care of whenever the need arrives.

Feel confident as I am protected with total tech are always there to help

I use this service often. I have a lot of tech issues and this team helps to relieve me of a whole lot of frustration.

I am really happy that I am using this service, your staff are real professional.