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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,460 reviews
  • Rated 5 out of 5 stars

    Geek Squad uninstalled tv and sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey professional and friendly. Did exactly as was required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service pays for itself!! Could not afford not to do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/ Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very knowledgeable and extremely patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value added support currently worth the price. Services next year will be reduced so may be less of a valued package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting this service very convenient to habe when you need service for any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t recommend this service enough

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about this service. Has been so useful when it comes to electronics and appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fav tech store with the most helpful staff!! Will always buy from BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when my tv went out. They came to my home and replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HLM

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always have the "Total" program and highly recommend the "Total" program to other customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech membership is worth it. Gives me more confidence if something goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this i have been a member for about 5 years now its a great thing to have. It gets expensive with repairs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be better as Total Tech

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is getting a rating in the middle for me. I used to sell totaltech when I worked for Best Buy and I thought it was worth it for every customer to have. It feels like now they have begun to change this way too frequently with the different plans and benefit changes. I have frequently thought lately of not renewing my subscription because I don’t feel like the benefits are as good as they used to be. It feels like each time this subscription is changed the less benefits we get. Still some great benefits but if they keep changing this it might not become worth it anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the subscription. Incase of troubles best buy helps!! They hve helped me with my computer whn i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value & Great Care!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had continually a great experience with every aspect of the Best Buy Total Tech Membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Subscription

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my Best Buy total Yearly Subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good services

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and hope they won't change anything. It has been very useful to me and makes it easy to get things fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MBBT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service I get when I need it. I have no complaints with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident as I am protected with total tech are always there to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    total memebership

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received services to my laptop several times and think you are providing excellence. I get emails saying that it expires soon and don't understand that as I am billed in September regularly to a credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total Protection, I feel all my electronic needs will be taken care of whenever the need arrives.

    I would recommend this to a friend