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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,460 reviews
  • Rated 4 out of 5 stars

    Tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, however I was very thankful I purchased when we were hacked. Also the free delivery and removal of our appliances was a beautiful surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it for it to be worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it twice today. Once for the purchase of a new TV and second for the tech support. I need to use it more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My team

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're fortunate enough to have the guys that were sent to my home you can expect to be treated like a king

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy total

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have tech support 24/7. Always prompt response, always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy if your product breaks within the 2 year timeframe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome guys

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that come out to help me out are the best qualified they are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peach of mind!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total™ membership provides the ultimate peace of mind. I have needed to have it and when I need it I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good to have for all your purchases. Its very great to have warranty for ur items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting this service very convenient to habe when you need service for any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ideal of replacing broken product and free or low cost installation. I am proud to be a total tec member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan. This total tech plan isvdef worth the price. Getting a discount on purchases is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value & Great Care!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had continually a great experience with every aspect of the Best Buy Total Tech Membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having support for my electronics especially if I can’t figure them out. The other perks are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HLM

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always have the "Total" program and highly recommend the "Total" program to other customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Subacription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the program, comes in handy for what it is for and some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Total yearly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for my needs especially my computer. I would have liked to have kept the Webroot internet security included with my plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when my tv went out. They came to my home and replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The support is always available and the very best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy, Good preventative care.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the smartest things I have bought. It has paid for it's self twice over with my computer alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to take numerous items in to be worked on at Bestbuy, usually a computer. This is well worth the money.

    I would recommend this to a friend