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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,460 reviews
  • Rated 5 out of 5 stars

    My team

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're fortunate enough to have the guys that were sent to my home you can expect to be treated like a king

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a good value for future purchases and services from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovr BB Total !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has fixed many problems over the year. It is reliable and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helped promptly. Great attitudes. Found what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peach of mind!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total™ membership provides the ultimate peace of mind. I have needed to have it and when I need it I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this service often. I have a lot of tech issues and this team helps to relieve me of a whole lot of frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    subscription service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for the need of tech stuff I do not know, fair price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD Insurance!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of being able to have GEEK SQUAD install and maintain my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it for it to be worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it twice today. Once for the purchase of a new TV and second for the tech support. I need to use it more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having support for my electronics especially if I can’t figure them out. The other perks are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Was easy to return. They were friendly and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat BEST BUY and Geek Squad.....PROS!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, cost efficient, caring employees, just plain superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been purchasing Total Tech for years. The Geeks always fix my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan. This total tech plan isvdef worth the price. Getting a discount on purchases is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that all of my products are protected, and can get help 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ideal of replacing broken product and free or low cost installation. I am proud to be a total tec member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Total membership.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is nice, especially with the free delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    News feed on computer internet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. News feed from computer internet. Censor issues and tolerance for differences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual subscription.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understand my annual subscription will no longer include installations. Too many customers abusing the program. Shame on them for ruining it for all the other customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase if frequent shopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy from Best Buy frequ...Excellent service always and would highly recommend!

    I would recommend this to a friend