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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,460 reviews
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penney. Help is great. wouldn't be without it. will buy every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total is a very good thing to have the help is there when I need it glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining Best Buy has been my best option for my purchases, excellent attention, service and prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with My Best Buy Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Total Tech / Geek Squad plan. It's like having a tech / IT department at the ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option. I can have my computer updated, check and diagnostic run without charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value and piece of mind when you know you have the geek squad to rely on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellence

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to explain!! Always respectful! Always keeps me posted on arrival time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For all your home electronic needs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for anyone with a computer, cell phone, or internet connection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few good deals that I wouldnt have known about so it was money well spwnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership total care.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont hesitate to purchase this membership if you have more then one device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My support

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always happy to have total coverage of anything that I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total really worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great confidence that the products I have will be repaired if necessary. Love the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big savings it worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan when you buy something that you need to install in the long run you save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH SUBSCRIPTION

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORTH EVERY DOLLAR!!! They are there whenever you need help. GREAT SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy kudos

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at Winchesters Best Buy are awesome. They are always helpful and happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good to have that extra protection. It encourages me to buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use, but I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind all year long from the best. Best Buy is all about protection after the purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service, its super nice to not have to worry about bringing stuff in to be repaired or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this. Just got a nice price reduction with my new laptop. Feel like I’m covered for whatever.

    I would recommend this to a friend