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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,460 reviews
  • Rated 5 out of 5 stars

    the fixer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase this product for cleaning products and for fixing parts to fixing my machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyBest Buy Total

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program provides coverage of ALL my electronics regardless if purchased from Best Buy or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in store assistance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer department- Ease of service and assistance in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service Installation and removal of old is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-faceted program is a high value for users of electronics, computing, and/or other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been worth the cost, for sure. Covered the associated expenses for dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure feeling.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the level of services I need, either routine or in a critical problem occurrence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had for years and thank goodness we have. We have really needed it at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the extra protection plan the way is originally was. Not sure if the new one is a good value?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has paid for itself many times over, both in terms of service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it several times now for returns and exchanges.2 year warranty on everything can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is well worth the $ Have used it a couple times and more than paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total tech is really nice to have! It gives you access to the best deals and services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been with the Geek Squad crew in San Antonio since 2006. Wouldn’t trade them for anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy total

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yearly total is the way to go if having problem total will take care with no extra charge love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if being used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this a couple of times so definitely worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat peace of mind great insurance to have for the whole family plus tech support! Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift cards

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to buy gift cards they were low on some but I found what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great assistance to those of us who are not tech-savvy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes they help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called the Geek squad many times for help at all hours of the day and night. Sometimes the can help and sometimes they don't. They are always very friendly.

    I would recommend this to a friend