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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,460 reviews
  • Rated 5 out of 5 stars

    JJ

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great this year. Hope it will be this coming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure feeling.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the level of services I need, either routine or in a critical problem occurrence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is the best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech from Best Buy is worth every penny, and would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-faceted program is a high value for users of electronics, computing, and/or other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyBest Buy Total

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program provides coverage of ALL my electronics regardless if purchased from Best Buy or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the total tech.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really use this membership and are very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY BEST BUY> BACK UP PLAN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried & True, I trusted My Instinct To Protect My Investment Of Goods & Services With Best Buy; With Additional My Best Buy Total Support/ Umbrella's Layers Of Coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best products and prices in town,also the best protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best deals best buy have great customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy is total tech

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without total tech I would not be able to do my job. they kept me functioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer at Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very content with this product that covers all my appliances and electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total tech is really nice to have! It gives you access to the best deals and services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it several times now for returns and exchanges.2 year warranty on everything can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skinnet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. They have stopped some of the benefits from original plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the extra protection plan the way is originally was. Not sure if the new one is a good value?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been with the Geek Squad crew in San Antonio since 2006. Wouldn’t trade them for anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy total

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yearly total is the way to go if having problem total will take care with no extra charge love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Great discounts and payment options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is well worth the cost. The plan no longer covers installations. Not good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat peace of mind great insurance to have for the whole family plus tech support! Get it!

    I would recommend this to a friend