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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,460 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not as computer savvy as I wish I were, My wife and I depend heavily on them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents' are attentive and compasionate toward clearing up problem and answering my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have this membership, I have been saved so many times by this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally protected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we buy items from Best Buy, we know they are protected with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have accesses to person home service and telephone connection to service so am loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan pays for itself. Multiple visits with our home computer. Discounts etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits. Geek squad came to our house and assisted me with new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am assured that whatever I need help with, Best Buy Geek Squad is available to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    barbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the geek squad. they are great.this is a pain in the neck-i am tired of typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest purchase made.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you seriously want to make the BEST purchase then Best Buy is the place!!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best deals best buy have great customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription covered my computer service and haul away of broken appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the cost!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost! I highly recommend it, as it practically pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PatriciaG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not good at electronics. Having support relieves a lot of anxiety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the service protection on my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the Best Buy total package. The cost is low, and the benefits are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JJ

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great this year. Hope it will be this coming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal!!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal ever. We will be renewing this. The tech's are all fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get piece of Ming for your investment and tech. Really pays to be part of total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the total tech.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really use this membership and are very happy with it.

    I would recommend this to a friend