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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,460 reviews
  • Rated 5 out of 5 stars

    Overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well! I like it... i haven't had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been easy to use the Total. Glad that it works at any Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to have the help I need right at my fingertips. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The women techs are the best. They are quick and get the job done. They can run circles around the guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that my subscription renews annually and doesn't run out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Support

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services and great customer support. Always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the perks, discounts, and rewards are nice to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to have. only thing is that it changes often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product do not leave the store without it trust i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy in town

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t live without it! Best Buy does offer great services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service covers a wide variety of products and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent by using their service by chat, phone, and store. Unfortunately have few changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything I have booked through Best Buy, top shelf company as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Time & Money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech protection is a must have service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love bestbuy subscription!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best thing bestbuy ever thought off! I get to save so much money thanks to this !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey however, if you make all purchases from BB its well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have ALWAYS been able to answer my questions and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a protection plan in place. Its when you dont aomething happens.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Total benefit changes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Best Buy’s Total Tech in 2018 and have renewed annually since. The plan, name and benefits have changed periodically and continued to be good. In the past year, the benefits have changed twice. Although Best Buy honors the benefits offered at the time of renewal, the frequency of benefit changes has been disappointing. I am hopeful the frequency of these changes does not continue. Although I recommend My Best Buy Total, I also recommend reading each notification thoroughly before renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to keep my devices updated and secure. Thanks Webroot.

    I would recommend this to a friend