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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,460 reviews
  • Rated 5 out of 5 stars

    Got cha covered.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go is with the subscription to complete security, safety, and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cashier

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase in Best Buy. I will continue shopping in Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant to have, well worth it. Everythings covered you buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind when you need it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a membership that provides the ultimate peace of mind when you needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Assistance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great to help with occassional issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely response.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid off when I needed Geek Squad. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have utilized it a few times. Good option to have for aging technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever done and purchasing items at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All encompassing protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comprehensive plan to keep your technology in working order and protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alan Kahn

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good thing. It extends warranties on certain products, etc. Helps to be able to talk with the Geed squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time!! Techs aways goes above and beyond!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great insurance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite perk as something can always go wrong and it’s nice to have the Geek Squad there to help solve or fix the problem. 4 stars as no longer come to home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Total plans are the best and they are worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for total protection and repair and add-ons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable & Valuable Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always convenient when I need anything. Always professional, fast, and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech Jenna

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Bonus that it was cheaper than last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without the Geek Squad!!! They are very knowledgeable .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have for your electronics as a just in case. Wish they would’ve kept the original total tech you still have to pay for installation after you buy and I’m not sure why it’s so high especially if you subscribed as a total tech member. I can’t get anyone on the telephone anymore it’s chat AI or wait till you get someone. Not impressed but using as a just in case to answer the last question at the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the guys to correct some issues and they were there and succeeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that i can move and tilt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price,easy to install,i bought one then went back for another one.

    I would recommend this to a friend