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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,460 reviews
  • Rated 5 out of 5 stars

    Yearly subscription.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the costbfor a yearly subscription with all that's included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely response.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid off when I needed Geek Squad. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value. It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without the Geek Squad!!! They are very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for total protection and repair and add-ons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Quick and reliable and the geek squad is very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring membership plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know help with any of my devices is always available. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is worth everything--especially helpful protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership for years and it pays for itself always. Def worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself money!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your devices is easy to use saves you money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership is Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Totaltech membership! My stuff is Protected 24/7. Love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIGHTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides me with peace of mind in knowing that help is just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved a lot from this service, get best treatment, free shipping, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value, especially when it extends to my immediate family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you break your stuff, get this warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you tend to break stuff and HAVE to have WARRANTY! Then yup, get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Directed me to exactly what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renew

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year since 2020. I use the services at least 3 times a year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have for your electronics as a just in case. Wish they would’ve kept the original total tech you still have to pay for installation after you buy and I’m not sure why it’s so high especially if you subscribed as a total tech member. I can’t get anyone on the telephone anymore it’s chat AI or wait till you get someone. Not impressed but using as a just in case to answer the last question at the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewal was easy with the help of geek staff. The service is highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it once and it pays for itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually use this feature at least once acyear for diagnostics and / or repairs

    I would recommend this to a friend