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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,460 reviews
  • Rated 5 out of 5 stars

    Computer program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this every year because I like the computer program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection and the geak squad has been wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, no argument when something needs repairing or replacing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and benefits by having this for my computer and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wel worth it.id unHbe a.lot of tech and not enough time to fix it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance Claim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy w Subscription. Wish BB insurance company would pay my damage from BB Install. BB has been cooperative/helpful but insurance not so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Satisfaction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satified with my Total Tech subscription for all tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert NY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful on all my Best Buy purchases for TVs and laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to only higher 2nd levle tecs in USA

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves time and frustration, need to only higher technicians in USA!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful and Great customer service ...............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Service just pricey at the moment. I was not able to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a dependable backup system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a good helper that I have used many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service on my computer network

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for service to straighten out the things I did wrong on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an extra warranty well worth the investment. Saves money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 Inch TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad stand hand in hand on Value and Quality and Promises

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Guess the execs want new cars/bigger houses

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad the greedy guys at the top are no longer offering in home techs For those of us who are elderly and have no transportation to get to the stores we're basically being cast aside, and some won't be back. So far I've bought the following from Best Buy in the last year: desktop computer, laptop, printer, and 55" smart tv. Apparently this is business they no longer want because anyone can sell electronics and have me try to find someone to set it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the experience of total rewards program. Awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Store closed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get good service from this product except Best Buy closed the store closest to me. Now I must travel 45 minutes just to have my laptop cleaned.

    I would recommend this to a friend