Customer Ratings & Reviews

Great value for the money. Highly recommend getting this.

Makes my tech needs easy breezy. Auto renewal is another great benefit

It was great! They delivered and set up the TV, and moved the previous TV to a new location. They showed me the new features also!

Total tec is something you must have and get if you have a computer, printer, phone, etc. you need to get this it will help you and save money.

I came in under the window and was able to renew under the old Total Tech and will stay with that for the year. I will not renew under the new plan because my only reasons for paying for these plans were free delivery and installation. The extra warranty is nice, but not worth the money charged for the new plan. In the past, I have purchased all my tech and appliances from Bestbuy. I hope Best Buy will return the old plan before I renew next year, but if they don't, I have no reason to buy all my tech and appliances from them anymore.

I’ve been a member for about 4 years, despite the terms changing I will continue to have this service

I am quite satisfied with all of the services i ha e and have had with Best Buy. The Geek Squad and Tv,and appliances purchased

The tech who delivered my TV did an excellent job. Made a helpful suggestion on my cable box, how to upgrade to get a better picture.

I have had about 4 technicians into my home. One serviced and diagnosed the television and refrigerator. One assessed my camera and security system. I believe another group installed my washer and dryer. Not sure about the 4th. The point is Best Buy Total is my maintenance crew. I have had confidence in the advice they provided. I felt I got value from their advice. I would recommend Best Buy Total Protection as an inexpensive insurance plan.

been a total tech member for 20 years great service no problems to speak of

Great for fixing my pc's. Always easy to setup appointment

It is a good value at a good price and works very effectively. I would recommend it for any computer user to consider purchasing.

I like that I can visit the Geek Squad in person or online chat and they fix any issues I am having with my laptop or printer. I trust them completely.

I have So Far not Encountered a problem with anything purchased at Best Buy. IfI needed Help with Something, their Help Line is always there and can Guide me in the Right Direction. I recently had an In-Home Consultation because I was in Need of a New Computer. Both Craig the In Home Consultant and Andrew the Geek Squad agent who Set Up everything afterwards, were very Helpful and Knowledgeable . I would recommend the Service to anyone in Need of an Big Ticket Item

Honestly this membership and the credit card have been worth it since i first got them. Now i see they have a cheaper memebership with the diversion of the memebership into 3 now but i still have always had and still use it. Great perks i use is the warranty free 2 years on everything even tho they added its a 35 service charge for products to get a new one but ehhh its not the end of the world. The other is installations being 40 for whatever you wanna have them install. Personally used those perks the most.

This annual Total Tech membership has paid for itself 10x over. I buy from Best Buy vs. other retailers because of protection coverage under Total Tech. When I replace anything now, I only buy from Best Buy - my whole house electonics, appliances etc is protected

Great product. However I need someone to call me regarding an appointment to replace surround sound

I have had the Total Yearly Subscription and feel it is well worth the peace of mind knowing that if anything goes wrong, it will be taken care of.

The My Best Buy service is worth the money in my case as I have had to use it with a couple of items with no hassle!

Great thing to have for a dork like me. Included transferring data from my old computer to the new one I had bought.