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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,460 reviews
  • Rated 4 out of 5 stars

    Reduced benefits but still good.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good benefit, but why do you now require the customers to have the BB credit card even with the Total Tech program to get rewards and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech is there when I need them. Very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech needed for peace of mind and safety. Too much invested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BEST Buy Total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad I have the Best Buy Total Yearly Subscription Plan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    total tech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointments can be difficult to arrange. Turnaround time when leaving at store for service can be long. Warranty period good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual price worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. This has saved a bunch of money. So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries for two years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchases are covered, no matter what. It's easy and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Tech support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This support has been more than worht the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok…………………………………………………….,,….,,,,…………………….,,,,,,,,,,,,.,,,,,…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Am Excellent Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent value for me considering how often I use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best and you can't beat the price of the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the value and the geek squad is always so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best money i spent , fixed my computer in less then 10 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offer piece of mind. the rate is reasonable.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, offer piece of mind. the rate is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service out there. Excellent coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mich24

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech support team is very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience using “My Best Buy Total” has been successful overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year. It provides comfort to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mt Best Buy Total

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and easy to work with. I've used them for several years

    I would recommend this to a friend