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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,460 reviews
  • Rated 5 out of 5 stars

    Race Fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. Saves a ton of money and always a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BEST Buy Total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad I have the Best Buy Total Yearly Subscription Plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have purchased a new computer without Geek Squad assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech is there when I need them. Very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Tech support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This support has been more than worht the purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have any complaints so far, seems to work effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always glad I have the membership because issues w/laptop do arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service out there. Excellent coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reduced benefits but still good.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good benefit, but why do you now require the customers to have the BB credit card even with the Total Tech program to get rewards and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech needed for peace of mind and safety. Too much invested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok…………………………………………………….,,….,,,,…………………….,,,,,,,,,,,,.,,,,,…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual price worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. This has saved a bunch of money. So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best money i spent , fixed my computer in less then 10 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the value and the geek squad is always so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries for two years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchases are covered, no matter what. It's easy and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There when you need it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service when needed. But not full service as our laptop needed a battery that could not be installed by GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with my over all Best Buy experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good service and they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Am Excellent Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent value for me considering how often I use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offer piece of mind. the rate is reasonable.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, offer piece of mind. the rate is reasonable.

    I would recommend this to a friend