4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,460 reviews
  • Rated 5 out of 5 stars

    B B Total

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I declined this offer because I did not know what it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance Subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have this. Covers so many things not just my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have had this subscription for year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps save me money with installation and Geek Squad overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good service and they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with my over all Best Buy experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad y'all have these cameras I enjoy having p

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cameras they work very well and I feel very comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally awesome

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Service just pricey at the moment. I was not able to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver glad I purchased this yearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Will recommend to others. Easy to use…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise anyone that asked me to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Seller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings..! awesome services being a member!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual subscription.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to see all the changes coming to my annual subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with everything. Totally worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not As Happy of a Camper

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind that comes with having a Best Buy Total membership. I would give it 4 stars, but the fact that they removed free installation from the benefits is a big downer. I think, over time, Best Buy will find that it's going to hurt their sales, because if they no longer provide free installation, there's a lot less incentive for me to buy from Best Buy vs. buying from Amazon or other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to work with and i have been with them for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There when you need it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service when needed. But not full service as our laptop needed a battery that could not be installed by GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always keep Total Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and service from knowledgeable people at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and online help with computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech A+

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the value for the service, makes it less confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well protected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership. When ever I need help they take care of you.

    I would recommend this to a friend