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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,460 reviews
  • Rated 4 out of 5 stars

    my Roko

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i have had no issues except when geek squard person came to help me with my tv issues he made it worse, Now my Roko is not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone holder for automobile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone holder attaches very good to the windshield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't use electronics without this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't live without this. The technicians are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership with support staff that are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny. Excellent service, very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get BB Total today!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    local store and remote online expertise is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good valve

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime I have a problem, they were able to solve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this. Everything I buy is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the ability for assistance always to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Subscription a Must if you own a comput

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription for Geek Squad Help is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deal it have i really recommended it don't miss out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is very knowledgeable & helpful 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money you spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been with best buy over 2 years and you guys are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody needs protection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection insurance is absolutely vital.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wishful Thinking for More Help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total membership has evidently changed and no longer includes Webroot. Both have billed me (auto pay plan) on different dates. I need various help with all tech, and prefer more personal contact/home visit to clear up all my lack of understanding without being limited to one device at a time! Cost of geeks is too much for my budget!~

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think overall the Best Buy in general has been really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and is worth the extra money spent each year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have a working computer without it. Just saying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again a fabulous experience with our "My Best Buy Total"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have this yearly subscripion pays to have.

    I would recommend this to a friend