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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,460 reviews
  • Rated 4 out of 5 stars

    Nice w installations

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost as good as older version of Best Buy total care. Helps with installation costs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks on call!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to the pros when you need them. Well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this a lot. Worried that the new plan in 2023 has less value but we will have to wait and see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice but the red tape that’s required should be cut down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank fully have not had to use it other than for laptop tune ups so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper than monthly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves alittle bit of money. And the program says it covers the products you purchase from BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it while I had it. Sounded good but i didn't have the need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people are friendly and help with your needs. easy to make an appointment for the most part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech Is a good thing to have so if you don’t have it I would advise you to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy total

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too decent price and coverage just too bad I didn’t use it though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV, labtop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with the Best Buy Total experience when your product need service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Total™ Yearly Subscription

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok only because of the savings on installation, but service is poor. They use 3rd party out of country call centers which are horrible to work with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay at best because of hassle after cancelling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good while purchasing several big items. After not purchasing anything for a couple years I cancelled it and seen some reoccurring purchase of some garbage software I've never used on auto renewal. I'm not sure if it's cancelled yet after contacting Best buy customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Man's best friend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A patner for any technical gadget.... I call it man's best friend in everything technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money spent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very satisfied with my Best Buy Service Subscription

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple devices and this comes in handy! 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recomendaciones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice services Always. I will recommend you to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and polite response to issues. Pricing not accurate with outside contractors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Helpful Help Desk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to have my devices looked at whenever something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I'm been overcharge for the service. I guess I need to call.

    I would recommend this to a friend