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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,460 reviews
  • Rated 4 out of 5 stars

    Deejay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective if you use it for maintaining your gadgets and appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy needs to offer old service contract

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Wish the contract was still avsilable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice resource

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for you if you are not very techy! I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my best buy products and protection plan and just recently used it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great but pricey for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great customer service and support but just was too pricey for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I bought this package it has saved me so much money and time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Total

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service ......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must try.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provider. You get a lot of great benefits with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great service but a little on the expensive sidr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a subscriber for some years. No complaints on service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    total tech

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but not great. Need more professional people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure I should’ve picked up this protection before you would be able to have something installed for free. I bought a TV to put on the wall. I still had to pay $250 to have it installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT sure, it was useful when had it before, not sure if I would recommend to any, need to use it more, could be cheaper in the cost of it, it should be offered free with the purchase of the computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a yearly subscriber for several years, Use the service to do tune ups by remote. When my All-In-One failed to start, I took into the store. Because it was older than 5 years old, they refused to fix it. They suspected a bad switch. I ended up having to purchase a new system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop tune up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my computer on Wednesday and had not opened it until tonight. The frame on the screen is broken. It was not broken when I brought it to you. I plan to contact you tomorrow to discuss.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Michael P

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service with uninstalled and removal from premises

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What are Best Buy Total benefits

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with My Best Buy Total now and cannot determine the benefits. 1. We purchased Ring Security System and installed it. BB wanted $110. to connect. 2. I am told by a sales associate that a charge will be incurred for computer repair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Most the time its good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of staff that are great. Usaully very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal I know all the sales my email very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have. Always comes in handy to have!

    I would recommend this to a friend