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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1460 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about My Best Buy Total™ Yearly Subscription's overall performance, protection, and ease of use. Subscribers appreciate the quality of repairs, data transfer capabilities, and the time saved by using the service. The subscription also provides peace of mind for its users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,460 reviews
  • Rated 1 out of 5 stars

    Charching money without customer consent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied with customer service and how they managed my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a waste of money. I called and they were no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membershp

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service during covid getting repairs and service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy total support service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service provided by highly skilled and competent technicians and support staff members. Everyone is able to assist me and fix any problems I may have, and they are extremely courteous and patient. I am delighted that I utilize this wonderful service and highly recommend it everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this subscription. Doesn't disappoint and easy renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but it's good to have this in case needed. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say if the products have any problems your option are not limited and usually everything’s taken care of in short order. You can’t beat the service it’s something only Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Support for your PC needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a full coverage of your pc needs this is the one to buy! Their Tech teams are knowledgeable although sometimes there’s a breakdown in communications. They’re great at monthly cleanups when your 5+ year old laptop is slowly working! The only issue is how many times you are required to explain what it is that needs addressing from team to team as there are several levels of expertise!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential for tech lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a frequent shopper, this is an essential to consider purchasing. Think of it as a worthwhile investment that you’ll truly appreciate during use. For those who only shop occasionally, it might feel like too much but its , so beneficial to take advantage of the opportunity and make the most of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homerun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good purchase and will always have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy I purchesed warrenty! Im updating to Windos 11 ane they had it ready when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mngr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value year long benefit. Worth the cost. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth install in a timely manner. Everyone was super nice and willing to explain the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription was worth the money and has been a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone otter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my Grandson loves it. Was Christmas present.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inkcartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i receive ink cartridges, i can't wait to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something goes wrong with one of our best buy products all need to do is call and Best Buy does the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Todd Was very professional and helpful He took his time to get my membership

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great anymore.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great anymore. I want Total Tech back with what came with it. They changed the name and took away the benefits that came with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it not. A. A. A. A. A. A. A. A. A.

    No, I would not recommend this to a friend